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Example: How do I setup my email account
Email Setup Guides
These easy to follow guides provide step-by-step instructions on how to setup and troubleshoot your email program, with personalised screenshots providing visual examples to follow. Should you get stuck along the way, our support team are on hand to assist you.View guides
Do you have a suggestion on how we can make our service or product offering even better? Let us know by completing our simple Suggestion Box form.View form
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Hetzner accepts various payment methods to pay for your hosting profile. Payments can be made via bank transfer, debit order or credit card payment.
- Can I pay the set-up fee by direct deposit and the monthly hosting fee by debit order?
- Can I use my overseas credit card for payment of my account via debit order?
- Do I need to send proof of payment to Hetzner?
- How do I change my payment interval and method of payment?
- How many times can I use the Payment Made Tool?
- I have made an overseas transfer, should I still make use of the Payment Made Tool?
- My account has been suspended but I have made a payment, what should I do?
- What are Hetzner’s bank account details?
- What happens if Hetzner only receives part payment?
- What happens if my payment does not reflect on Hetzner’s bank statement?
- What methods are available for settlement of cash invoices?
- What payment methods are accepted by Hetzner?
- What should I do if I have made a part payment and have selected the Payment Made Tool?
- What should I do if my online VCS credit card payment was unsuccessful?
- What will happen if I do not use the payment made tool?
- Why can’t I find a tick box to indicate that I’ve made a payment?
- Why do I receive payment reminders if my invoice is paid?
- Why does my debit order amount differ from month to month?
- Why doesn’t Hetzner offer a ‘cash monthly’ payment option?
- Why have my services been suspended if I have paid?
- Why is my account still reflecting as outstanding, I have made payment and ticked ‘Payment Made’?
- Why is my COZA zone not published?