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Take the tourVolume Plan
Learn more about Hetzner's Volume Plan and how it can benefit your reseller business.
- A New Addition : What is a Volume Plan?
- Can I have more than one Volume Plan hosted in the same country?
- Can I include packages hosted in Germany and South Africa in a single Volume Plan?
- Can I move the hosting location of my Volume Plan?
- Can I request that custom server settings be made to my Volume Plan?
- How do I exclude or include Web Hosting packages from my Volume Plan?
- How do I order a Volume Plan?
- How do I remove my Volume Plan, including the termination of individual hosting packages?
- How do I upgrade a Domain Registration to a hosting package on my Volume Plan?
- How is the Volume Plan Quota applied?
- If I order a Volume Plan will I be credited for the Web Hosting packages that I paid for in advance?
- What are the advantages of a Volume Plan compared to a Managed Dedicated server?
- What happens if I exceed my Volume Plan traffic quota?
- What happens when I exceed my Volume Plan disk space quota?
- What is the cost benefit of a Volume Plan?
- What payment period will apply to Web Hosting packages once I have removed my Volume Plan?
- What’s the time period for removing the Volume Plan from my hosting portfolio?
- When I order a new Web Hosting package, will it automatically form part of my Volume Plan?
- Why do I see traffic charges for individual accounts on my invoice after I ordered a Volume Plan?
- Will I be charged an upgrade fee for my domains that are upgraded within my Volume Plan?