I’m trying to transfer my domain away from Hetzner.  Why was my transfer request denied? Print
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Below are some of the most probable reasons for declining a transfer request:

  • Hetzner was not informed that the domain should be moved away to another Hosting Provider or Registrar.
  • The transfer request was sent from an email address that differs from the one the client stipulated.
  • Contact details at the Registrar may be incorrect or outdated.
  • Payment may be outstanding at the Registrar.
  • More than one transfer request could have been sent for the domain within 24 hours.

Contact .(JavaScript must be enabled to view this email address) to assist you with resolving any of the above matters.

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