How can I disable the reminder message which prompts me to update my Hetzner profile’s contacts?
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In order for us to accurately record this information, we would request that you complete your contact details in konsoleH to avoid unnecessary frustration with Hetzner’s verification procedures.
With this record, Hetzner can verify if a contact is authorised to receive the information or assistance s/he requests, thereby ensuring that valuable customer and account information is not given to an unauthorised person.
In order to disable the prompt, you have to verify your profile’s contacts:
Select the ‘Details are correct’ option if all your contacts’ information is correct. Alternatively, select ‘Edit now’ to make changes or select ‘Remind me later’ should you wish to make the changes at a later stage. Contacts that are not authorised as an Authoritative, Technical or Billing Contact, will not be assisted by our Contact Centre consultants. Remember to remove any contacts that have left your company and should no longer have access to your Hetzner account.
In an effort to protect your online assets from unauthorised access, the reminder cannot be disabled until you’ve verified that our records reflect your information correctly.
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