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What privileges do contacts have?
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konsoleH™
Our award winning proprietary control panel empowers customers to manage their hosting environment.
Take the tour| Privileges |
Profile Owner |
Auth Contact | Billing Contact |
Tech Contact |
| Instruction for Profile changes via authorised email address | Yes | Yes | No | No |
| Instruction for password changes via email address | Yes | Yes | No | No |
| Place new orders and terminate services | Yes | Yes | No | No |
| Voting tickets (Hetzner’s ticketing system) | Yes | Yes | No | No |
| Authorising domain whois changes | Yes | Yes | No | No |
| Authorised to change the payment method or banking details | Yes | Yes | No | No |
| Receives a copy of invoices | On request |
On request |
Yes | No |
| Can request information relating to payments and invoices | Yes | Yes | Yes | No |
| Responsible for the payment of any invoices on the account | Yes | No | No | No |
| Authorised for all domains | Yes | Yes | No | No |
| Authorised for specific domain (passwords, logs, database access etc) | All domains |
All domains |
No | Yes - for authorised domains only |
| FTP and Mailbox Password changes via authorised email address | Yes | Yes | No |
Yes - for authorised domains only |
| Legal owner of the Hosting Account | Yes | No | No | No |
| konsoleH Admin Level Access | Yes | Yes | No | No |
| konsoleH Domain Level Access | Yes | Yes | No | Yes - for authorised domains only |
| Data Centre Access (confirmed appointment only) | Yes | Yes | No | Yes - for authorised servers only |
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