Is there a mailbox storage limit on my account? Print
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There is no disk space limit on a mailbox. If the allocated disk space of an hosting account is exceeded, over-usage charges will be billed for the extra disk space used.

There are 2 points to take into consideration when managing mailboxes for optimum use and reduced charges.

  • Large volumes of mail and large mails (over 500kb) would affect the performance of your account and make viewing mails online cumbersome.
  • Our Acceptable Use Policy dictates that you may not accumulate more than 2 000 mail messages in a single pop mailbox. This policy is in place to protect the overall performance of the server and to avoid one account from impacting on others.

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