Search our Help Centre

Example: How do I setup my email account

You are here: Home » Email Support > Basics of email services

Print friendly:

Network Notices on Twitter

Stay up-to-date with the latest Network Notices. Follow HetznerSA Notices on Twitter

Network Notices

Routine Maintenance: Generator Testing
Point of Impact: Cape Town

View All

Email Setup Guides

These easy to follow guides provide step-by-step instructions on how to setup and troubleshoot your email program, with personalised screenshots providing visual examples to follow. Should you get stuck along the way, our support team are on hand to assist you.

View guides

Suggestion Box

Do you have a suggestion on how we can make our service or product offering even better? Let us know by completing our simple Suggestion Box form.

View form

konsoleH™

Our award winning proprietary control panel empowers customers to manage their hosting environment.

Take the tour
Hide this menu

Which alternative SMTP email sending servers can I use?

Hetzner clients have the option of sending email via their Internet Service Provider’s SMTP servers as an alternative to their Hetzner hosted server.

Below is a list of know Internet Service Provider SMTP servers. Should you be unsure on which server to make use of, please contact your ISP for assistance:

  • Telkom ADSL - smtp.dsl.telkomsa.net or mail.saix.net or smtp.saix.net
  • MWEB ADSL - smtp.mweb.co.za or smtp.mweb.net
  • Vodacom 3G- smtp.vodacom.co.za or smtp.vodamail.co.za
  • MTN 3G - mail.mtn.co.za or smtp.mtn.co.za
  • Cell C - mail.cmobile.co.za
  • iBurst - smtp.iburst.co.za
  • Internet Solutions (IS) - smtp.isdsl.net
  • Neotel - smtp.neomail.co.za or smtp.neotel.co.za
  • @lantic - smtp.lantic.net

Note:

  • The above servers usually operate without username and password authentication and are accessible on the default SMTP port (25).
  • Should you make use of your ISP’s SMTP server, Hetzner will not be able to track mails sent via these servers and you will need to contact the respective ISP for assistance in this regard.

Was this information helpful?

Yes No

Thank you for your feedback
We are delighted to find that our article resolved your query.

Thank you for your feedback
We will resolve your query as soon as possible.

Please take a few moments to comment on your unresolved query. Simply tell us what your problem is. We guarantee that we'll get back to you within two hours (during office hours) in response to your query.


  Partially resolved    Unresolved
Enter your query here:
Your name:
Your email address:
Contact number:
Customer number or domain name:
Preferred contact method: Email     Call me
ID Number: