How do I create an email address or email alias for my domain? Print
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Create a personalised email account (mailbox) or alias via konsoleH:

  1. Browse to konsoleH (http://myaccount.hetzner.co.za)
  2. Enter your Client number and Management password
  3. Select or search for the required domain name in the ‘Hosting Services’ tab
  4. Click ‘Mail’ from the left-hand menu
  5. Click ‘Manage Accounts’ under Mail
  6. The main window is where all your active email accounts and aliases will be displayed
  7. Click ‘New Mailbox’ to create a new mail account or ‘New Mail Alias’ to create a new email alias
  8. Enter the required information and refer to the [Help] if you require assistance.
  9. Enter Fwd (Optional when creating a Mailbox, compulsory when creating an alias: Specify an address to which all email destined for this mailbox must be forwarded)
  10. Click ‘Add

The catchall mailbox is enabled by default and will deliver stray emails (where no such email address exists on the domain eg. .(JavaScript must be enabled to view this email address)) to .(JavaScript must be enabled to view this email address) by default.

Now that the email account is created on the server, you need to configure your email program or client (eg. MS Outlook Express, Microsoft Outlook, Mozilla Thunderbird) to connect to the server to send and receive your email.

If you are in the process of transferring a domain to Hetzner it is recommended that you setup the email accounts before transfer.  For further information on email services, please browse the email support category.

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