Will Hetzner ignore past due balances when I terminate all services?
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CloseYou are here: Home > Payment and Accounts > Hetzner's Refund Policy
Please be advised that the cancellation of an account does not absolve you of financial responsibility. If your account has a past due balance and you are not eligible for a refund, Hetzner will continue collection efforts, which may result in blacklisting with a credit bureau.
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