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Email Setup Guides

These easy to follow guides provide step-by-step instructions on how to setup and troubleshoot your email program, with personalised screenshots providing visual examples to follow. Should you get stuck along the way, our support team are on hand to assist you.

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Suggestion Box

Do you have a suggestion on how we can make our service or product offering even better? Let us know by completing our simple Suggestion Box form.

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konsoleH™

Our award winning proprietary control panel empowers customers to manage their hosting environment.

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How do I upgrade to SiteBuilder Standard?

Upgrade your SiteBuilder package via konsoleH (must be logged in at Admin Level):

Please note: Sitebuilder Standard has a monthly cost of R59 a month.

  1. Browse to konsoleH (http://myaccount.hetzner.co.za)
  2. Login with your Customer number or email address and Management password
  3. Select or search for a domain name in the ‘Hosting Service’ tab
  4. Click ‘Software’ on the left-hand menu and select ‘SiteBuilder
  5. Click on the ‘Manage SiteBuilder
  6. On the screen that appears, select the green ‘Upgrade’ button under the SiteBuilder Standard column
  7. Click [Confirm]
  8. Your SiteBuilder package will automatically upgrade to the Standard version

Please note: Once you have upgraded to SiteBuilder Standard you are unable to downgrade to SiteBuilder Lite.

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