Search our Help Centre

Example: How do I setup my email account

You are here: Home » Hosting for Beginners

Print friendly:

How do I create an email address or email alias for my domain?

Email Setup Guides

These easy to follow guides provide step-by-step instructions on how to setup and troubleshoot your email program, with personalised screenshots providing visual examples to follow. Should you get stuck along the way, our support team are on hand to assist you.

View guides

Suggestion Box

Do you have a suggestion on how we can make our service or product offering even better? Let us know by completing our simple Suggestion Box form.

View form

konsoleH™

Our award winning proprietary control panel empowers customers to manage their hosting environment.

Take the tour
Hide this menu

Create a personalised email account (mailbox) or alias via konsoleH:

  1. Browse to konsoleH (http://myaccount.hetzner.co.za)
  2. Enter your Client number and Management password
  3. Select or search for the required domain name in the ‘Hosting Services’ tab
  4. Click ‘Mail’ from the left-hand menu
  5. Click ‘Manage Accounts’ under Mail
  6. The main window is where all your active email accounts and aliases will be displayed
  7. Click ‘New Mailbox’ to create a new mail account or ‘New Mail Alias’ to create a new email alias
  8. Enter the required information and refer to the [Help] if you require assistance.
  9. Enter Fwd (Optional when creating a Mailbox, compulsory when creating an alias: Specify an address to which all email destined for this mailbox must be forwarded)
  10. Click ‘Add

The catch-all mailbox is disabled by default on Web hosting packages and can be enabled should you require mail delivery of stray emails (where no such email address exists on the domain eg. .(JavaScript must be enabled to view this email address)) to the configured catch-all mailbox.

Now that the email account is created on the server, you need to configure your email program or client (eg. MS Outlook Express, Microsoft Outlook, Mozilla Thunderbird) to connect to the server to send and receive your email.

If you are in the process of transferring a domain to Hetzner it is recommended that you setup the email accounts before transfer.  For further information on email services, please browse the email support category.

Related articles

Was this information helpful?

Yes No

Thank you for your feedback
We are delighted to find that our article resolved your query.

Thank you for your feedback
We will resolve your query as soon as possible.

Please take a few moments to comment on your unresolved query. Simply tell us what your problem is. We guarantee that we'll get back to you within two hours (during office hours) in response to your query.


  Partially resolved    Unresolved
Enter your query here:
Your name:
Your email address:
Contact number:
Customer number or domain name:
 
Preferred contact method: Email     Call me
Please enter the text in the picture below into the text box:
CAPTCHA Image:
ID Number: