How do I reset my osCommerce administrator password? Print
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You are here: Home > Website Support > Passwords

To reset your osCommerce administrator password follow these steps:

  1. Browse to konsoleH (http://myaccount.hetzner.co.za)
  2. Login with your Client number or email address and Management password
  3. Select or search for the applicable domain name
  4. Select ‘Manage Services’ from the left-hand menu
  5. Select ‘Manage MySQL’ under Database
  6. Select the database ending with ‘oscommerce
  7. Click on the ‘phpMyAdmin’ link
  8. Select the ‘Administrators’ check box.
  9. Click on the ‘Empty’ link
  10. Once the table is clear, browse to ‘Shop Admin

When prompted create a new administrator for your shopping cart (ensure you use a strong password).

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