I have misplaced my mailbox password. What should I do? Print
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You are here: Home > Website Support > Passwords

To access your mailbox you would need to reset your mailbox password via konsoleH.

  1. Browse to konsoleH (http://myaccount.hetzner.co.za)
  2. Login with your Client number and Management password
  3. Select or search for a domain name in the ‘Hosting Service’ tab
  4. Select ‘Mail’ from the left-hand menu
  5. Select ‘Manage Accounts’
  6. The main window will display all the active email accounts already in use for your domain
  7. Select ‘Edit’ next to the mailbox for which you wish to change the password
  8. Enter new password and confirm password
  9. Click on ‘Update’

If you continue to encounter problems accessing your mail, then an email troubleshooting guide is available.

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