How do I change my ‘Management’ password? Print
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You are here: Home > Website Support > Passwords

To change your Management password follow these steps:

  1. Browse to konsoleH (http://myaccount.hetzner.co.za)
  2. Login with your Client number or email address and Management password
  3. Select the ‘Account Admin’ tab on the right hand side
  4. Select ‘Change Management Password’ under ‘Account Details’ in the left hand menu.
  5. Insert your current password
  6. Insert your new password
  7. Confirm your new password
  8. Click ‘Update

Please note: Hetzner will only accept strong passwords. To ensure your password is strong make sure you adhere to the following guidelines:

  • Use both upper and lower case letters.
  • Incorporate numbers or punctuation marks.
  • Use at least one special character: ! @ # $ % * ( ) - + = , < > : : “ ‘ .
  • Ensure it is at least 8 characters long.
  • Do not use your username, email address or domain names associated with your profile.
  • Do not use your personal information, such as name, phone number, ID number, special dates, address or names of anyone you know.
  • Use different passwords for you various hosting services.
  • Use a word or phrase you can remember easily, but would be very difficult for anyone else to guess.

If you lose your Client Number and Management password, click here.

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