What is my Client / Customer number and Management password? Print
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As a new customer you would have received an email containing your konsoleH Admin level login details. Otherwise referred to as your Client / Customer number (unique identifier for your profile) and Management password.

Customer numbers start with ‘C’ followed by a series of numbers (eg. C123456789), although some customers who signed-up before September 2002 have a Customer number beginning with ‘F’ (F123456789) or ‘2’ (21234567). Customer numbers are listed on invoices and may be included in the subject line of emails sent from Hetzner.

The Management password is paired with your Customer number or Profile Owner email address and is alpha numeric to ensure maximum password strength securing your profile information. Strong passwords are essential as a first line of defence to protect your data and online profiles.

When making contact with Hetzner, please keep these details on hand as they may be used for verification purposes.

Should you ever have the need to change or receive a new Management password, refer to the following articles:

How do I change my Management password?
What if I lose my Management password?

 

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