Search our Help Centre

Example: How do I setup my email account

You are here: Home » Domain Administration > The Domain Name System

Print friendly:

How do I reset my domain’s DNS zone to its default records?

Email Setup Guides

These easy to follow guides provide step-by-step instructions on how to setup and troubleshoot your email program, with personalised screenshots providing visual examples to follow. Should you get stuck along the way, our support team are on hand to assist you.

View guides

Suggestion Box

Do you have a suggestion on how we can make our service or product offering even better? Let us know by completing our simple Suggestion Box form.

View form

konsoleH™

Our award winning proprietary control panel empowers customers to manage their hosting environment.

Take the tour
Hide this menu

The DNS tool in konsoleH allows you to easily edit the records to reflect all Hetzner’s default DNS records used when your domain was originally created.

Follow the below steps to update the DNS records to the default entries via konsoleH:

  1. Browse to konsoleH (http://myaccount.hetzner.co.za)
  2. Login with your Client number and Management password
  3. Select or search for a domain name that you wish to update
  4. Click ‘Manage Services’ on the left-hand menu
  5. Select ‘Manage DNS’
  6. Click ‘Reset’ button
  7. Click ‘Reset’ on the confirmation screen
  • Incorrect DNS changes can interfere with the operation of your website and email. It is advisable to familiarise yourself with this tool before making any changes or additions.
  • NOTE: You need to login with your Customer number and Management password. When logged in on ‘Domain level’, i.e. with your domain name and FTP password, the tool will not be visible as this level of administration is only provided to authoritative contacts.

Related articles

Was this information helpful?

Yes No

Thank you for your feedback
We are delighted to find that our article resolved your query.

Thank you for your feedback
We will resolve your query as soon as possible.

Please take a few moments to comment on your unresolved query. Simply tell us what your problem is. We guarantee that we'll get back to you within two hours (during office hours) in response to your query.


  Partially resolved    Unresolved
Enter your query here:
Your name:
Your email address:
Contact number:
Customer number or domain name:
 
Preferred contact method: Email     Call me
Please enter the text in the picture below into the text box:
CAPTCHA Image:
ID Number: