What are the common reasons for high traffic usage?
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Traffic generated by Search Engines:
While it is well-known that search engines direct Internet users to your site by indexing your website, there are some web spiders (the tool used by search engines to crawl through your site) that incorrectly process the links on your web pages, which could result in the same page being loaded repeatedly. In extreme cases this can lead to unexpectedly high traffic.
If this is a concern, accessing AWStats from konsoleH will give you a clear indication if a specific Search Engine is drastically increasing your traffic usage.Should this be the case, konsoleH has a Search Engine Filter tool which gives you the option to either allow or disallow all search engine traffic from your website, giving you greater control in managing your traffic usage.
To enable the Search Engine Filter via konsoleH:
- Browse to konsoleH (http://myaccount.hetzner.co.za)
- Log in with your Client number and Management password
- Select or search for a domain
- Click ‘Statistics & Reports’
- Select ‘Traffic Usage’
- Click ‘Search Engine Filter’
- Select ‘Enable’ to enable the filter (block all web robots) or- Select ‘Disable’ to allow robots
Website Downloads:
Making use of website downloads and applications i.e. MP3 files, will escalate your traffic usage as this encourages visitors to download the application again and again and again, increasing your traffic usage. Should you wish to control your traffic usage, it is advisable that you remove the download link. However, it is important to note that this could result in fewer hits on your site.
Over-usage caused by POP3 (receiving mail) traffic:
It is advisable to ensure that your mail client (i.e. Outlook & Outlook Express) does not keep a copy of mail on the server when downloading your mail as this could accumulate unnecessary additional traffic. In order to ascertain this, check under your mail client settings and make the appropriate adjustments to the settings.
Over-usage caused by SMTP (sending mail) traffic:
Be aware that if you send large volumes of mail through Hetzner’s network, this will generate SMTP traffic. A solution would be to use the SMTP server (outgoing mail server) of your existing ISP.
Anonymous FTP Access:
Traffic can be generated by giving public FTP access to a dedicated directory in your account, where content can be viewed and downloaded.
Note: If you’re exceeding your traffic quota continuously, it is advisable to host your account in Germany. By way of example, if you are on a Basic account in South Africa your monthly fee would amount to R99 per month, giving you access to 1.5 GB. The cost of an additional GB in South Africa would amount to R120. Hosting a Basic account on one of our German servers will still only cost you R99 per month, giving you access to unlimited traffic (for Business Packages). A substantial cost difference.
Germany’s traffic quotas are viewable on the web hosting comparison matrix. To assist in your decision, view the location comparisons. The cost to move your account is a once-off restructuring fee of R49.
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