What will happen if I don’t pay for my traffic over-usage? Print
Submit Cancel
Email this article

Close

You are here: Home > Payment and Accounts > Traffic over-usage costs

Should clients refuse to pay for their traffic over-usage, Hetzner will be forced to take corrective action and restrict access to your website. This means that your website will be suspended and visitors won’t be able to view your website. This is a last resort and something that Hetzner would action only after all other avenues have been exhausted.

Was this information helpful?

Yes No

Thank you for your feedback
We are delighted to find that our article resolved your query.

Thank you for your feedback
We will resolve your query as soon as possible.

Please take a few moments to comment on your unresolved query. Simply tell us what your problem is. We guarantee that we'll get back to you within two hours (during office hours) in response to your query.


  Partially resolved    Unresolved
Enter your query here:
Your name:
Your email address:
Contact number:
Customer number or domain name:
 
Preferred contact method: Email     Call me
Please enter the text in the picture below into the text box:
CAPTCHA Image:
ID Number:
 
  • Hosting for Beginners

    Step-by-step guide to hosting with Hetzner.

    VIEW NOW
  • Application Tutorials

    Use our installation guides to get up and running.

    VIEW NOW
  • Login Now

    Our award winning proprietary control panel empowers customers to manage their hosting environment.

    Take the Tour
  • Contact Us

    support@hetzner.co.za

    Phone: 0861-0861-08
    Fax: 0861 0861-09
    Contact Us