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What is the Linux Rescue system?

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konsoleH™

Our award winning proprietary control panel empowers customers to manage their hosting environment.

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The Linux Rescue System allows you to access your server to diagnose and repair a damaged system and/or install a new Linux Operating System (OS) on your hard drive(s) quickly and conveniently.

The Linux Rescue System boots and runs entirely from the network - no installation, configuration or setup functions required. By activating the Rescue System you are able to boot and run your TruServ™ server using a minimal Linux Operating System (OS) through the Hetzner network. In other words your server’s hard drive is not required to boot into the Rescue Operating System.

Once you have completed the necessary repairs, you will need to boot your server with your original or newly installed OS using your server’s hard drive as before.

For example: If your server’s boot loader configuration contains failures, you can use the Rescue System to repair it and rewrite the boot loader.

To activate the Linux Rescue System:

  1. Browse to konsoleH (http://myaccount.hetzner.co.za)
  2. Login with your Customer number or email address and Management password
  3. Select or search for your Truserv™ server in the ‘Hosting Service’ tab
  4. Select ‘Manage Services’ from the left-hand menu.
  5. Select ‘Rescue System’
  6. Choose the corresponding Linux Rescue System according to your server’s architecture. i.e. if your server hardware architecture is 64bit, use the 64bit Linux Rescue System option.
    • Note: The 64bit Linux Rescue System will work with both 32bit and 64bit Operating Systems, however the 32bit Linux Rescue System is only suitable for a 32bit Operating System.
  7. Click on ‘Activate’ in the top right hand corner.
  8. A randomly generated password will be allocated to you to access the Rescue System. (Copy the password immediately).
  9. Reboot  within 5 minutes to enter the Rescue System. The Rescue System will automatically deactivate after 5 minutes if you have not rebooted.
  10. Use the details provided to SSH to the server  and execute the required commands.
  11. Use the IP address, username (root) and password provided, to log in to the Rescue System via SSH.
  12. Once you have completed the repair, reboot your server to boot into your normal Operating System on your hard drive.

Should you wish to install a new Linux OS, simply run the command ‘installimage’ once inside the Rescue System and follow the instructions on screen.

To start your server’s OS via a virtual machine, using your physical hard drive resources use the vKVM Rescue System.

 

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