Search our Help Centre
Example: How do I setup my email account
You are here: Home » Products and Services > TruServ™ Recovery Tools
Print friendly:
Share this page: What is a DRAC?
Email Setup Guides
These easy to follow guides provide step-by-step instructions on how to setup and troubleshoot your email program, with personalised screenshots providing visual examples to follow. Should you get stuck along the way, our support team are on hand to assist you.
View guidesSuggestion Box
Do you have a suggestion on how we can make our service or product offering even better? Let us know by completing our simple Suggestion Box form.
View formkonsoleH™
Our award winning proprietary control panel empowers customers to manage their hosting environment.
Take the tourA DRAC (Dell™ Remote Assistant Card) is a remote controller which gives the system administrator of a Truserv™ Commerce full control of the server hardware and operating system from any remote computer running a Web browser, even if the server is down or unresponsive. This controller comes standard with each Truserv™ Commerce.
Some of the features offered by the DRAC include:
- Access a server after a server failure, power outage, or loss of a network connection (using a network interface card (NIC) or modem)
- Remotely view a server’s internal event logs and power-on self test (POST) codes for diagnostic purposes
- Manage servers in multiple locations from a remote console
- Perform an orderly shutdown of a server for maintenance tasks
- Diagnose a server failure and restart the server
For more information on the available features of the DRAC please visit the Dell website.
The DRAC credentials are sent to the authorised contact once the server is made live. Alternativley you can request these credentials by sending an email to .(JavaScript must be enabled to view this email address)
Related articles
- Will I lose data if I use ‘installimage’ or Linux Install?
- Who is the author of the ‘installimage’ script? Can I use it freely?
- Which Operating Systems can be installed using ‘installimage’?
- What Linux packages are available on the Linux Rescue System? Can I install additional packages?
- What is Wake-on-Lan (WOL)?
- What is the vKVM System?
- What is the Remote Reboot tool and how do I use it?
- What is the Linux Rescue system?
- What is the difference between vKVM and the Linux Rescue System?
- What is the difference between ‘installimage’ and Linux Install?
Was this information helpful?
Yes NoThank you for your feedback
We are delighted to find that our article resolved your query.
Thank you for your feedback
We will resolve your query as soon as possible.
Please take a few moments to comment on your unresolved query. Simply tell us what your problem is. We guarantee that we'll get back to you within two hours (during office hours) in response to your query.