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A DRAC (Dell™ Remote Assistant Card) is a remote controller which gives the system administrator of a Truserv™ Commerce full control of the server hardware and operating system from any remote computer running a Web browser, even if the server is down or unresponsive. This controller comes standard with each Truserv™ Commerce.

Some of the features offered by the DRAC include:

  • Access a server after a server failure, power outage, or loss of a network connection (using a network interface card (NIC) or modem)
  • Remotely view a server’s internal event logs and power-on self test (POST) codes for diagnostic purposes
  • Manage servers in multiple locations from a remote console
  • Perform an orderly shutdown of a server for maintenance tasks
  • Diagnose a server failure and restart the server

For more information on the available features of the DRAC please visit the Dell website.

The DRAC credentials are sent to the authorised contact once the server is made live. Alternativley you can request these credentials by sending an email to .(JavaScript must be enabled to view this email address)

 

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