How do I access WebMail? Print
Submit Cancel
Email this article

Close

You are here: Home > Email Support > Viewing email messages

All active hosting accounts which have an email address, can use WebMail to access their mailbox on any Internet-connected computer around the world. The following applies only to mailboxes that exist on your hosting account with Hetzner and does not extend to other email accounts with other providers.

Should you have an email alias setup (an address that forwards all email it receives to another mailbox), you will need to login to the forwarding destination mailbox to see your email.


Using WebMail:

  1. Browse to konsoleH (http://myaccount.hetzner.co.za)
  2. Login with your full email address (eg. .(JavaScript must be enabled to view this email address)) and email password. (passwords are case-sensitive)

WebMail is a good option if you are not at your computer, but need to check email from a remote location ie. from an Internet cafe or a friend’s house. Webmail can be used in conjunction with a program like MS Outlook, but remember that Webmail only shows email which is still on the mail server. It cannot display your MS Outlook emails which you have already downloaded to your computer.

The option to login and choose between ‘Feature-Rich’, ‘Traditional’ or ‘Mobile’ is available if you browse to webmail via http://mail.yourdomain.com

 

Was this information helpful?

Yes No

Thank you for your feedback
We are delighted to find that our article resolved your query.

Thank you for your feedback
We will resolve your query as soon as possible.

Please take a few moments to comment on your unresolved query. Simply tell us what your problem is. We guarantee that we'll get back to you within two hours (during office hours) in response to your query.


  Partially resolved    Unresolved
Enter your query here:
Your name:
Your email address:
Contact number:
Customer number or domain name:
 
Preferred contact method: Email     Call me
Please enter the text in the picture below into the text box:
CAPTCHA Image:
ID Number:
 
  • Hosting for Beginners

    Step-by-step guide to hosting with Hetzner.

    VIEW NOW
  • Application Tutorials

    Use our installation guides to get up and running.

    VIEW NOW
  • Login Now

    Our award winning proprietary control panel empowers customers to manage their hosting environment.

    Take the Tour
  • Contact Us

    support@hetzner.co.za

    Phone: 0861-0861-08
    Fax: 0861 0861-09
    Contact Us