Why do I see traffic charges for individual accounts on my invoice after I ordered a Volume Plan? Print
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There are two reasons why this could occur:

  • You ordered your Volume Plan after Hetzner’s monthly billing cycle. This means that you will be charged for any traffic over-usage costs accumulated on the Web Hosting packages before the start of the billing cycle.
  • You have chosen to exclude certain Home and Business Web Hosting packages from your Volume Plan, hence you will be charged for the traffic over-usage generated by these individual packages.

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