Why is my browser displaying outdated web pages? Print
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You are here: Home > Website Support > Website caching

If your browser displays information which is outdated or doesn’t include your most recent changes, it may be storing local copies of the website pages in its cache. One reason for doing this is that it can help to improve download times. Caching is best suited for pages that do not change very often. Clearing your browser’s cache may help to resolve this type of problem.

The following steps might assist with clearing your cache:

  • Hold in your CTRL + F5 keys (this will initiate an attempt to bypass your ISP’s cache server)
  • Failing this, try to access this site with and without the ‘www’ alias, for example: http://www.your-domain.com http://your-domain.com
  • If you have accessed your site within the last few days under either of the above URL’s, both may be cached. In this case, try using your interim URL eg.  http://yourdomain.servername

Caching servers furthermore are usually refreshed on a periodic basis and the error is thereby automatically resolved on conclusion of the caching period (usually not more than 24 hours).

One thing you can try is to insert a ‘no-cache’ Meta tag into your HTML code:
This Meta tag tells the spider to not use a cached version of your website, and instead to use the most up-to-date version by downloading the site directly. A cached copy is a virtual snapshot of your web page that is used so that it’s already on the engine’s server, therefore letting user’s download the page faster. The disadvantage is when your page contains info that is updated often and possible has time-sensitive data, like news or recent announcements. So, if you have that kind of time sensitive data, use the “no-cache” option.

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