Android HTC Email Setup

These easy to follow guides provide step-by-step instructions on how to setup or troubleshoot your email program, with personalised screenshots providing visual examples to follow. Should you get stuck along the way, our support team are on hand to assist you.

Your customised mail settings are as follows:

Email Address: you@your-domain.com

Incoming (POP) server: pop.your-domain.com

Outgoing (SMTP) server: smtp.your-domain.com

Account / User Name: you@your-domain.com

SMTP Authentication: On (same Username as POP)

SMTP Port: 587

Click here to see settings for another email address.

Note: If SMTP Authentication is not catered for by your email program, you must rather use your ISP's SMTP server.

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Setting up a new account for Android HTC

  • Open Application list

    1. Start by opening the application list from your home screen.

  • Select Mail

    2. Select "Mail" from the menu.

  • Select Other

    3. Select "Other" (POP3/IMAP) on the "Choose a mail provider screen".

    Note: If you have already added an email account in Mail press the "Menu" button, select "More", select "New account" then select "Other (POP3/IMAP)"

  • Select Manual setup

    4. Select "Manual setup"

  • Enter your Incoming settings

    5. Enter all the "Incoming settings" details as in the screen below and select "Next":

  • Enter your Outgoing server settings

    6. Enter all the "Outgoing server" details as in the screen below. Ensure the "Login required" tick box is selected and then select "Next":

  • Enter your account information

    7. Enter a desired "Account name" and select "Finish setup".

    Note: In the screen below your domain name is used as an example.

  • You have completed your account setup

    Congratulations, you have now successfully configured your email account on your HTC smartphone powered by Android.

    Email still not working? Read our Troubleshooting Guide

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