Entourage Email Setup

These easy to follow guides provide step-by-step instructions on how to setup or troubleshoot your email program, with personalised screenshots providing visual examples to follow. Should you get stuck along the way, our support team are on hand to assist you.

Your customised mail settings are as follows:

Email Address: you@your-domain.com

Incoming (POP) server: pop.your-domain.com

Outgoing (SMTP) server: smtp.your-domain.com

Account / User Name: you@your-domain.com

SMTP Authentication: On (same Username as POP)

SMTP Port: 587

Click here to see settings for another email address.

Note: If SMTP Authentication is not catered for by your email program, you must rather use your ISP's SMTP server.

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Setting up a new account for Entourage

  • Add a new email account

    1. Launch Entourage

    2. On the toolbar at the top of the page, select Tools and then Accounts

  • Create new account

    3. Click the New icon (top left) and then select Mail

  • Set up a mail account

    4. The Account Setup Assistant window will appear

    5. Click the Configure account manually button

  • Edit Account

    6. The Edit Account screen window will appear

    7. Enter your Account name: e.g. Home email

    8. Enter Name: Name Surname

    9. Enter Email address: you@your-domain.com

    10. Enter Account ID: you@your-domain.com (your email address)

    11. Enter POP server: pop.your-domain.com

    12. Enter Password: as specified when mailbox was created in konsoleH

    13. Enter SMTP server: smtp.your-domain.com

    14. It is optional to check the Save password in my Mac OS keychain box; if you don’t check this box, Entourage will ask you for your password each time you send or receive email.

    15. Click on Click here for advanced sending options button

  • Advanced sending options

    16. Ensure that the Override default SMTP port checkbox is ticked

    17. Change the Override default SMTP port number to 587

    18. Ensure that the SMTP server requires authentication checkbox is ticked

    19. Close the setup windows

    20. Click on the small square in the top-left corner of the Advanced Sending Options window to close it; then click OK to close the main Edit Account window.

    21. Entourage should be set up to send and receive mail.

    Email still not working? Read our Troubleshooting Guide

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