iPad Email Setup

These easy to follow guides provide step-by-step instructions on how to setup or troubleshoot your email program, with personalised screenshots providing visual examples to follow. Should you get stuck along the way, our support team are on hand to assist you.

Your customised mail settings are as follows:

Email Address: you@your-domain.com

Incoming (POP) server: pop.your-domain.com

Outgoing (SMTP) server: smtp.your-domain.com

Account / User Name: you@your-domain.com

SMTP Authentication: On (same Username as POP)

SMTP Port: 587

Click here to see settings for another email address.

Note: If SMTP Authentication is not catered for by your email program, you must rather use your ISP's SMTP server.

Print
Submit Cancel
Email this article

Close
Submit Cancel

Setting up a new account for iPad

  • Select settings

    1. Start by selecting the settings icon from your home screen.

  • Select Mail

    2. Select "Mail, Contacts, Calendars" from the settings menu:

    3. Select "Add Account..." from the list of accounts:

  • Select Other

    4. Select "Other" from the menu:

  • Select Add Mail Account

    5. Select "Add Mail Account" from the list:

  • Enter your account information

    6. Fill in the required fields as below and select "Next":

  • Configure Incoming and Outgoing Servers

    6. Scroll down to "Incoming Mail Server" and fill in the relevant fields.

    7. Scroll down to "Outgoing Mail Server" and fill in the relevant fields and select "Next":

  • Select IMAP

    Select "IMAP" from the top of the screen:

  • Select Yes

    8. When prompted with the below pop up message. Select "Yes":

  • Select Save

    9. You will then be prompted to "Save" or "Edit", you can select "Save".

  • You have completed your account setup

    Congratulations, you have now successfully configured your email account on your iPad.

    Email still not working? Read our Troubleshooting Guide

Was this information helpful?

Yes No

Thank you for your feedback
We are delighted to find that our article resolved your query.

Thank you for your feedback
We will resolve your query as soon as possible.

Please take a few moments to comment on your unresolved query. Simply tell us what your problem is. We guarantee that we'll get back to you within two hours (during office hours) in response to your query.


  Partially resolved    Unresolved
Enter your query here:
Your name:
Your email address:
Contact number:
Customer number or domain name:
 
Preferred contact method: Email     Call me
Please enter the text in the picture below into the text box:
CAPTCHA Image: