iPhone Email Setup

These easy to follow guides provide step-by-step instructions on how to setup or troubleshoot your email program, with personalised screenshots providing visual examples to follow. Should you get stuck along the way, our support team are on hand to assist you.

Your customised mail settings are as follows:

Email Address: you@your-domain.com

Incoming (POP) server: pop.your-domain.com

Outgoing (SMTP) server: smtp.your-domain.com

Account / User Name: you@your-domain.com

SMTP Authentication: On (same Username as POP)

SMTP Port: 587

Click here to see settings for another email address.

Note: If SMTP Authentication is not catered for by your email program, you must rather use your ISP's SMTP server.

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Setting up a new account for iPhone

  • Select settings

    1. Start by selecting the settings icon from your home screen.

  • Select Mail

    2. Select "Mail, Contacts, Calendars" from the menu:

  • Select Add Account

    3. Select "Add Account..." from the menu:

  • Select Other

    4. Select "Other" from the menu:

  • Select Add Mail Account

    5. Select "Add Mail Account" from the list:

  • Enter your account information

    6. Enter all the relevant details as in the screen below and select "Next":

  • Select IMAP

    Select "IMAP" from the top of the screen:

  • Configure Incoming Server

    7. Scroll down to "Incoming Mail Server" and enter all the relevant details as in the screen below and select "Next":

  • Configure Outgoing Server

    8. Scroll down to "Outgoing Mail Server" and enter all the relevant details as in the screen below and select "Next":

  • Select Yes

    9. When prompted with the below pop up message. Select "Yes":

  • Select Save

    10. You will then be prompted to "Save" or "Edit", you can select "Save".

  • You have completed your account setup

    Congratulations, you have now successfully configured your email account on your iPhone.

    Email still not working? Read our Troubleshooting Guide

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