Mozilla Thunderbird 3 Email Setup

These easy to follow guides provide step-by-step instructions on how to setup or troubleshoot your email program, with personalised screenshots providing visual examples to follow. Should you get stuck along the way, our support team are on hand to assist you.

Your customised mail settings are as follows:

Email Address: you@your-domain.com

Incoming (POP) server: pop.your-domain.com

Outgoing (SMTP) server: smtp.your-domain.com

Account / User Name: you@your-domain.com

SMTP Authentication: On (same Username as POP)

SMTP Port: 587

Click here to see settings for another email address.

Note: If SMTP Authentication is not catered for by your email program, you must rather use your ISP's SMTP server.

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Setting up a new account for Mozilla Thunderbird 3

  • Launch Mozilla Thunderbird

    1. Launch Mozilla Thunderbird

  • Add a new email account

    2. Select Tools from the top menu bar and then Account Settings

  • Mail Account Setup

    3. From Account Actions select Add Mail Account

  • Mail Account Setup

    4. Enter your name (which will appear on the "From" field in your emails), email address and password. Click Continue.

  • Automatic Settings Check

    5. Thunderbird will automatically search for mail server settings related to your account. This information is displayed on the same screen and a green light indicates that the search was successful.

    6. Click Edit

  • Manual Setup

    7. Adjust the Incoming to pop.yourdomain.com and ensure that the Port is set to 110. Use your full email address as the User name e.g. you@your-domain.com. Click on Manual Setup and go to Server Setting Tab.

    8. Ensure that the Use secure authentication check box is NOT ticked.

  • Outgoing Server Settings

    9. Click Outgoing server (SMTP) in the menu on the left hand side and ensure that the outgoing server is selected for the correct account/email address. Click Set Default if not already the default.

    10. Select Edit

  • SMTP Server

    11. Ensure that your Server Name is smtp.your-domain and that the Port is set to 587.

    12. Click OK

  • Setup Completed

    13. Your Thunderbird homepage will now display and you should now be set up to send and receive mail.

    Email still not working? Read our Troubleshooting Guide

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