Outlook 2010 Email Setup

These easy to follow guides provide step-by-step instructions on how to setup or troubleshoot your email program, with personalised screenshots providing visual examples to follow. Should you get stuck along the way, our support team are on hand to assist you.

Your customised mail settings are as follows:

Email Address: you@your-domain.com

Incoming (POP) server: pop.your-domain.com

Outgoing (SMTP) server: smtp.your-domain.com

Account / User Name: you@your-domain.com

SMTP Authentication: On (same Username as POP)

SMTP Port: 587

Click here to see settings for another email address.

Note: If SMTP Authentication is not catered for by your email program, you must rather use your ISP's SMTP server.

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Setting up a new account for Outlook 2010

  • Launch Outlook 2010

    1. Launch Outlook 2010

    2. Select File from the top menu bar and then Info and Account Settings

  • Create new account

    3. On the Auto Account Set-up screen, click Manually configure server settings or additional server types.

  • Choose email service

    4. Select Internet E-mail and click Next.

  • Email settings

    5. Enter all the relevant details (Select ‘POP3’ as the server type) and then click More Settings (Note: Outlook will auto-fill your user name, please ensure you fill in your entire email address as the username)

  • Outgoing Server Settings

    6. Click on the Outgoing Server tab and ensure that the My outgoing server (SMTP) requires authentication checkbox is selected, as well as Use same settings as my incoming mail server.

  • Advanced Settings

    7. Select the Advanced tab

    8. Ensure that your settings look like the settings shown in this screenshot. In particular, check that:

    • The Incoming server (POP) port is set to the default (110)

    •The Outgoing server (SMTP) port is set to 587

    9. Click OK, then Next and Finish.

    10. Your Outlook mail program should now be set up to send and receive mail.

    Email still not working? Read our Troubleshooting Guide

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