Outlook 2011 Email Setup

These easy to follow guides provide step-by-step instructions on how to setup or troubleshoot your email program, with personalised screenshots providing visual examples to follow. Should you get stuck along the way, our support team are on hand to assist you.

Your customised mail settings are as follows:

Email Address: you@your-domain.com

Incoming (POP) server: pop.your-domain.com

Outgoing (SMTP) server: smtp.your-domain.com

Account / User Name: you@your-domain.com

SMTP Authentication: On (same Username as POP)

SMTP Port: 587

Click here to see settings for another email address.

Note: If SMTP Authentication is not catered for by your email program, you must rather use your ISP's SMTP server.

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Setting up a new account for Outlook 2011

  • Launch Outlook 2011

    1. Launch Outlook 2010

    2. Select Tools from the top menu bar and then Accounts...

  • Add an Account

    3. Select the "E-mail Account" option.

  • Enter your account information

    4. Enter all the relevant details (Select ‘POP’ as the type) then select "Override default port" under the Outgoing server section to change your Outgoing servers port to "587".

    5. Once all the specified fields have been entered select "Add Account"

  • Select More Options…

    6. Select "More Options..." below your Outgoing server settings.

  • Settings for SMTP server

    7. Under the "More Options..." button select "User Name and Password for "Authentication"

    8. Enter in your username and password then select "OK"

  • You have completed your account setup

    8. Your Outlook mail program should now be set up to send and receive mail.

    Email still not working? Read our Troubleshooting Guide

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