Outlook 2002/2003 Email Setup

These easy to follow guides provide step-by-step instructions on how to setup or troubleshoot your email program, with personalised screenshots providing visual examples to follow. Should you get stuck along the way, our support team are on hand to assist you.

Your customised mail settings are as follows:

Email Address: you@your-domain.com

Incoming (POP) server: pop.your-domain.com

Outgoing (SMTP) server: smtp.your-domain.com

Account / User Name: you@your-domain.com

SMTP Authentication: On (same Username as POP)

SMTP Port: 587

Click here to see settings for another email address.

Note: If SMTP Authentication is not catered for by your email program, you must rather use your ISP's SMTP server.

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Setting up a new account for Outlook 2002/2003

  • Launch Outlook 2002/2003

    1. Launch Outlook 2002/2003

    2. Select Tools from the top menu bar and then E-mail Accounts

  • Add a new email account

    3. On the pop-up screen, select Add a new email account then click Next

  • Select Server Type

    4. Under Server Type, select POP3 and then click Next

  • Confirm Email Settings

    5. Enter the relevant details under User, Server and Logon Information. Check that your username is your full email address and, under Server Information, make sure to use the prefix “pop” and “smtp” as appropriate.

    6. Once complete, click More Settings

  • Outgoing Server Settings

    7. On the pop-up, select the Outgoing Server tab

    8. Ensure that the My outgoing server (SMTP) requires authentication checkbox is selected, as well as Use same setting as my incoming mail server

  • Advanced Settings

    9. Select the Advanced tab

    10. The Incoming Server (POP) port should be set to 110

    11. Set the Outgoing Server (SMTP) port to 587

    12. Click OK, then Next and Finish

    13. Click Test Account Settings to check if your details are correct

    14. Your Outlook mail program should now be set up to send and receive mail

    Email still not working? Read our Troubleshooting Guide

  • Test Account Settings

    15. Click Test Account Settings to check if your details are correct

    16. Click Close, then Next and Finish

    17. Your Outlook mail program should now be set up to send and receive mail



    Email still not working? Read our Troubleshooting Guide

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