Outlook Express Email Setup

These easy to follow guides provide step-by-step instructions on how to setup or troubleshoot your email program, with personalised screenshots providing visual examples to follow. Should you get stuck along the way, our support team are on hand to assist you.

Your customised mail settings are as follows:

Email Address: you@your-domain.com

Incoming (POP) server: pop.your-domain.com

Outgoing (SMTP) server: smtp.your-domain.com

Account / User Name: you@your-domain.com

SMTP Authentication: On (same Username as POP)

SMTP Port: 587

Click here to see settings for another email address.

Note: If SMTP Authentication is not catered for by your email program, you must rather use your ISP's SMTP server.

Print
Submit Cancel
Email this article

Close
Submit Cancel

Setting up a new account for Outlook Express

  • Add a new email account

    1. Launch Microsoft Outlook Express

    Note: If this is the first email account setup on this computer then skip to Step 4.

    2. On the menu bar at the top, select Tools and then click Accounts

  • Create new account

    3. Click Add, and then click Mail to open the Internet Connection Wizard.

  • Mail Account Setup

    4. Enter your name (which will appear the “From” field in your emails), then click Next

  • Mail Account Setup

    5. Enter your email address, then click Next

  • Server Settings

    6. Select “POP3” as the incoming server type.

    7. Enter the POP and SMTP server information, then click Next

  • Server Authentication

    8. Click Finish

    9. You will be returned to the Internet Accounts screen. Select the recently created email account (pop.your-domain.com), click Properties and then proceed to the Server tab.

    10. Ensure that the “My server requires authentication” checkbox is ticked and proceed to the Advanced tab

  • Server Ports

    11. Ensure that the Outgoing Mail port is set to 587 and the Incoming Mail port is set to 110

    12. Click OK

    Email still not working? Read our Troubleshooting Guide

Was this information helpful?

Yes No

Thank you for your feedback
We are delighted to find that our article resolved your query.

Thank you for your feedback
We will resolve your query as soon as possible.

Please take a few moments to comment on your unresolved query. Simply tell us what your problem is. We guarantee that we'll get back to you within two hours (during office hours) in response to your query.


  Partially resolved    Unresolved
Enter your query here:
Your name:
Your email address:
Contact number:
Customer number or domain name:
 
Preferred contact method: Email     Call me
Please enter the text in the picture below into the text box:
CAPTCHA Image: