CuteFTP Setup

These easy to follow guides provide step-by-step instructions on how to setup or troubleshoot your ftp program, with personalised screenshots providing visual examples to follow. Should you get stuck along the way, our support team are on hand to assist you.

Your customised FTP settings are as follows:

Domain Name: your-domain.com

Username: Username

Password: **********

FTP Server / Host Name: your-domain.com

FTP Port: 21

Click here to see settings for other FTP settings.

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Setting up CuteFTP

  • Download CuteFTP

    1. Browse to CuteFTP and download the version you wish to install on your PC

  • Install application

    2. Should the Installation Wizard not open automatically, double click the downloaded setup file to launch.

    3. Click Run.

  • Install application

    4. To proceed with installation click Next

  • Install application

    5. To proceed with installation, ensure you have read the Licence Agreement..

    6. Click Yes

  • Install application

    7. Make sure the file is installed in your desired location (Program Files recommended).

    8. Click Next.

  • Install application

    9. Make sure the radio button labelled ‘Typical’ has been selected.

    10. Click Next.

  • Install application

    11. Un-tick the boxes to ensure the Ask Toobar is not installed on your default web browser.

    12. Click Next.

  • Install application

    13. The Setup Status screen will appear allowing you to monitor the installation progress.

  • Install application

    14. Once the installation is complete, click Finish.

  • Install application

    15. The application should launch automatically and you will be prompted to configure your FTP settings in order to connect. Should the application fail to launch, perform a manual launch by browsing to the application file in the chosen location.

  • Configure FTP setting

    16. Insert your domain name or IP address in the Host Address field.

    17. The Site Name field will be automatically populated, however you are able to customise your site name by clicking in the text box.

    18. Click Next

  • Configure FTP setting

    19. Insert your username and password ensuring that the Normal radio button has been selected.

    20. Click Next

  • Configure FTP setting

    21. Insert the path to the folder in which all your website content is saved on your PC by using the browsing tool.

    22. Click Next.

  • Configure FTP setting

    23. Click Finish

  • Configure FTP setting

    24. You will automatically connect.

    25. Click OK

  • Using Cute FTP

    26. To connect or troubleshoot your connection to your hosting server in future, search for Connect under the File menu and select either connect or reconnect.

  • Using CuteFTP

    27. You will notice that your FTP details have been automatically inserted in the relevant fields on your CuteFTP application window. The page is then divided into two main panes. Your local folder (your local computer) is displayed in the left while your public_html folder (the hosting server) is displayed on the right.

    28. Make sure you have selected the public_html folder in the right hand pane to ensure the data is transferred to your website successfully.

  • Using CuteFTP

    29. Using the drop down menu in the left pane, search for the drive or folder containing your website content.

  • Using CuteFTP

    30. Open the applicable folders within the body of the left hand pane until you find the specific folder containing your website content.

  • Using CuteFTP

    31. Select one of the content files you wish to transfer to the host server.

  • Using CuteFTP

    32. Select all the other files you wish to transfer, while holding down on the control (ctrl) button on your keyboard, until all the files have been highlighted.

  • Using CuteFTP

    33. Drag and drop into the public_html folder (anywhere in the right hand pane).

    34. Note the progress bar appearing in the bottom pane indicating the transfer progress.

  • Using CuteFTP

    35. Once transfer is complete, your folders or files will appear in the public_html folder.

  • Using CuteFTP

    36. You have now successfully transferred data to your hosting server, repeat the steps under ‘Using CuteFTP’ until all the desired content has been moved successfully.

  • Disconnect

    37. Select Disconnect from the File menu.

  • Check website functionality

    38. Browse to your domain name in order to verify that the content was uploaded successfully.

    39. If your home page is not loading by default, ensure that your web server is pointing to the correct file by making use of the Index Manager tool in konsoleH under ‘Manage Services > Configuration > Webserver Config > Index Manager’.

    40. Should it still not display correctly due to propagation still being in progress, make use of the temporary URL.

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