| What you can expect from our CHS team: |
|---|
| Dedicated Account Manager & technical team |
| Server configuration flexibility |
| Access to High Availability solutions |
| Fully resilient DNS infrastructure |
| Complete Server management & Server performance tuning |
| URL, Operating System and Hardware monitoring |
| Controlled Operating System and software patching with change management |
| Monthly account review |
| Instant 24x7x365 emergency response |
| 90 minute hardware replacement SLA |
| Complete accountability for infrastructure uptime |
CHS Service Deliverables
CHS offers customers a hosting solution to meet their exact business requirements, hence the necessity of providing a quotation for consideration. Hetzner, in consultation with the customer, will undergo a detailed requirements-gathering process, culminating in a proposal for the customer to review. Once the online quotation form has been submitted, expect Hetzner to respond to your query within 4 business hours.
Alternatively contact CHS via our National Contact Centre on 0861 0861 08
Hetzner offers CHS and Managed Server Hosting. They differ according to the level and depth of the service provided. For example, Managed Hosting offers a dedicated server hosted on Hetzner’s standard platform, whereas CHS offers server customisation with an Account Manager and technical team that intimately understands your changing technical requirements.
The CHS environment is built using Hetzner’s TruServ™ hardware builds coupled with the Linux Operating System. This hardware platform offers the flexibility, reliability and security needed to create any type of server environment perfectly suited to your growing, mission-critical online projects.
CHS is able to provide a highly scalable and redundant Server Cluster environment.
The Server Cluster creates a high-availability setup by removing the server as a single point of failure, ensuring operational continuity in the event of hardware failure. It also ensures scalability by sharing the workload across multiple servers to improve performance, while supporting more users. This service is a must for mission-critical projects.
