About us

Hetzner - Web Hosting Specialists

At Hetzner South Africa we are passionate about web hosting – it’s our core business. We don’t offer web design, marketing or consultancy, leaving us free to do what we do best: to provide reliable and good value web hosting solutions coupled with outstanding customer support to the SMME and mid-corporate markets.

Established in 1999, our share of the South African web hosting market exceeds 30% with over 210,000 active domains hosted on our network. Hetzner is a financially stable company with profits continually reinvested into infrastructure and operations.
By consistently delivering exemplary customer service and cost-effective web hosting, dedicated servers and custom hosting solutions, Hetzner has exponentially grown its market share making it the leading web hosting company in South Africa. Our affiliation with Hetzner Online AG in Germany enables us to share even more skills and expertise.


Hetzner South Africa delivers:
At Hetzner we recognise that our customers expect reliability and good value from us. It’s our ongoing commitment to earn and retain the trust that our customers place in us. We do this by delivering a hosting service that is reliable and consistent with a focus on infrastructure stability, performance value and good service delivery.
In a time of change, join a company that’s passionate about winning your trust, offering you good value without compromising on service quality. All our hosting services offer:

  • A free 30-day guarantee, so if you’re not satisfied we’ll refund you in full

  • A 99.9% Network Uptime Service Level Guarantee

  • 24/7/365 email and telephone Technical Support


  • Company Name: Hetzner (Pty) Ltd
    Registration Number: 2005/023926/07
    Directors: D.M. de Villiers (MD), S.M. Nortjé, H.E. Wencke
    Place of Registration: Suite 30, Frazzitta Business Park, Cnr Langeberg & Batis Rd, Durbanville, 7550
    Email: .(JavaScript must be enabled to view this email address)
    Phone: 0861-0861-08 / +27 21 970 2000
    Fax: 0861-0861-09 / +27 21 970 2001

Customer feedback
  • Compliment, from Grant Pretorius
    23 January 2012

    "As usual "excellent" service from Hetzner Support team."

  • Thank you, from Jaco Cloete
    18 January 2012

    "Thank you for your super quick response! Excellent support from Hetzner staff as always."

  • Thank you, from Christian Carver
    12 January 2012

    "Thanks so much for your help and understanding. You guys exemplify what good service is about."

  • Read more customer feedback »
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Network Notices

Latest alerts (2 of 12)

  • 2012-02-05 20:00:00 SAST

    Planned Maintenance: Debian Upgrade www19.flk1.host-h.net, www45.jnb2.host-h.net, www94.jnb2.host-h.net

    Status: Attending More info »
  • 2012-02-05 20:00:00 SAST

    Planned Maintenance: Debian Upgrade www19.flk1.host-h.net, www45.jnb2.host-h.net, www94.jnb2.host-h.net

    Status: Attending More info »

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Hetzner has upgraded its server hardware across the Managed & TruServ™ product range.

New dedicated server hardware

Hetzner has upgraded its server hardware across the Managed & TruServ™ product range.

New konsoleH tour

konsoleH is Hetzner’s award-winning proprietary control panel, giving customers greater control and easy access to a wide range of tools and systems to manage their hosting environment.
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Custom Hosting Solutions (CHS) vs. Managed Server Hosting

CHS

Managed Servers

Dedicated Account Manager & technical team to perform ongoing needs analysis and consulting.

Assistance via Hetzner’s Contact Centre and online Help Centre.

Offers solutions for custom settings and high availability.

Makes use of Hetzner’s standard hosting platform. No customisations are allowed.

URL, Operating System and Hardware monitoring to ensure optimal uptime.

Standard server monitoring.

Controlled Operating System and software patching with change management.

Automated Operating System and software patching.

Web application assistance provided as an optional service.

No assistance with web applications.

Not suitable for reseller hosting.

Suitable environment for reseller hosting.