Contact us

Thank you for your interest in Hetzner. We are keen to answer your questions about our services and look forward to hearing from you. Simply choose the appropriate contact information or links listed below and we will respond to your inquiry as soon as possible.

Have you visited our Help Centre for the answer to your query?

Contact Centre Hours:
Email support: 24/7/365
Call-in telephone support: Week days 8am - 5pm
Call-back telephone support: Saturdays and public holidays 9am - 5pm
All times are SAST (GMT +2)

Telephone
National Contact Centre: 0861-0861-08
Facsimile: 0861-0861-09

Email

Sales: .(JavaScript must be enabled to view this email address)
Support: .(JavaScript must be enabled to view this email address)
Billing: .(JavaScript must be enabled to view this email address)
Network Abuse: .(JavaScript must be enabled to view this email address)
Help Centre: Help Centre

Company Name
Hetzner (Pty) Ltd
Registration no: 2005/023926/07
VAT no: 4630185538


Physical Address
Frazzitta Business Park, Suite 30
Cnr. Batis Road and Langeberg Street
Durbanville
7550
South Africa
Tel: +27 21 970 2000
Fax: +27 21 970 2001

Postal Address
P.O. Box 3450
Durbanville
7551
South Africa

Cape Town Data Centre
Hetzner (Pty) Ltd
Great Westerford Building
Cnr. Dean Street and Main Road
Newlands
Cape Town
South Africa

Johannesburg Data Centre
Hetzner (Pty) Ltd
113 Bowling Avenue
Gallo Manor
Gauteng
South Africa

Directors:
D.M. de Villiers (MD), S.M. Nortjé & H.E. Wencke

How to find us:

Our head office:

We are here

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Cape Town Data Centre:

CT Data Centre

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Johannesburg Data Centre:

JHB Data Centre

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Network Notices

Latest alerts (2 of 10)

  • 2010-09-01 22:20:00 SAST

    Hardware Maintenance Johannesburg - sql6.jnb2.host-h.net - 41.203.18.159

    Status: Resolved More info »
  • 2010-09-01 22:20:00 SAST

    Hardware Maintenance Johannesburg - sql6.jnb2.host-h.net - 41.203.18.159

    Status: Resolved More info »

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Custom Hosting Solutions (CHS) vs. Managed Server Hosting

CHS

Managed Servers

Dedicated Account Manager & technical team to perform ongoing needs analysis and consulting.

Assistance via Hetzner’s Contact Centre and online Help Centre.

Offers solutions for custom settings and high availability.

Makes use of Hetzner’s standard hosting platform. No customisations are allowed.

URL, Operating System and Hardware monitoring to ensure optimal uptime.

Standard server monitoring.

Controlled Operating System and software patching with change management.

Automated Operating System and software patching.

Web application assistance provided as an optional service.

No assistance with web applications.

Not suitable for reseller hosting.

Suitable environment for reseller hosting.