Customer feedback

At Hetzner South Africa we strive to offer our customers web hosting services beyond compare. But that doesn’t mean we are ever complacent. We are happy to receive positive feedback, of course, but we are also ready to listen to suggestions as to how we can improve.

Please take a few minutes to read what people are saying about Hetzner South Africa and see just why our customers rate our web hosting services, the best in South Africa.

Should you wish to give us some feedback of your own, please email us your feedback – we always value your comments.

Recent customer feedback

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Compliment, from Grant Pretorius
23 January 2012

"As usual "excellent" service from Hetzner Support team."

 

Thank you, from Jaco Cloete
18 January 2012

"Thank you for your super quick response! Excellent support from Hetzner staff as always."

 

Thank you, from Christian Carver
12 January 2012

"Thanks so much for your help and understanding. You guys exemplify what good service is about."

 

Compliment, from Khabodacious
10 January 2012

"I appreciate the lovely work you do and the clear communication channel you have with your clients! Highly professional and efficient!"

 

Compliment, from Marius Odendaal
9 January 2012

"I'm truly amazed and grateful in your team's professionalism with all our request."

 

Page 1 of 75 pages      1 2 3 >  Last »

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  • 2012-02-05 20:00:00 SAST

    Planned Maintenance: Debian Upgrade www19.flk1.host-h.net, www45.jnb2.host-h.net, www94.jnb2.host-h.net

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  • 2012-02-05 20:00:00 SAST

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Custom Hosting Solutions (CHS) vs. Managed Server Hosting

CHS

Managed Servers

Dedicated Account Manager & technical team to perform ongoing needs analysis and consulting.

Assistance via Hetzner’s Contact Centre and online Help Centre.

Offers solutions for custom settings and high availability.

Makes use of Hetzner’s standard hosting platform. No customisations are allowed.

URL, Operating System and Hardware monitoring to ensure optimal uptime.

Standard server monitoring.

Controlled Operating System and software patching with change management.

Automated Operating System and software patching.

Web application assistance provided as an optional service.

No assistance with web applications.

Not suitable for reseller hosting.

Suitable environment for reseller hosting.