Customer feedback

At Hetzner South Africa we strive to offer our customers web hosting services beyond compare. But that doesn’t mean we are ever complacent. We are happy to receive positive feedback, of course, but we are also ready to listen to suggestions as to how we can improve.

Please take a few minutes to read what people are saying about Hetzner South Africa and see just why our customers rate our web hosting services, the best in South Africa.

Should you wish to give us some feedback of your own, please email us your feedback – we always value your comments.

Recent customer feedback

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Thank you, from Pierre' Smith
24 August 2010

"Thank you for your assistance and the excellent service. It's always a joy working with Hetzner."

 

Compliment, from Brett Powell
18 August 2010

"Hetzner's client/support service is outstanding.
I am so thankful that we moved our business across."

 

Compliment, from Steve Adamson
17 August 2010

"It is such a great pleasure working with your company. In a world where mediocrity is the benchmark, I at least know that my dealings with Hetzner always go smoothly.
Thank you for your professional service."

 

Compliment, from Alex Richter
13 August 2010

"Hetzner is absolutely brilliant! The support staff members are quick to respond and always friendly! The peace of mind that our servers are in good hands is priceless!"

 

Compliment, from Lucas
11 August 2010

"I would like to just state again for the record that I wish everyone in the business world gave the service Hetzner does - you are all fantastic people to work with.
Thanks a HUGE stack."

 

Page 1 of 42 pages      1 2 3 >  Last »

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Custom Hosting Solutions (CHS) vs. Managed Server Hosting

CHS

Managed Servers

Dedicated Account Manager & technical team to perform ongoing needs analysis and consulting.

Assistance via Hetzner’s Contact Centre and online Help Centre.

Offers solutions for custom settings and high availability.

Makes use of Hetzner’s standard hosting platform. No customisations are allowed.

URL, Operating System and Hardware monitoring to ensure optimal uptime.

Standard server monitoring.

Controlled Operating System and software patching with change management.

Automated Operating System and software patching.

Web application assistance provided as an optional service.

No assistance with web applications.

Not suitable for reseller hosting.

Suitable environment for reseller hosting.