Customer feedback

At Hetzner South Africa we strive to offer our customers web hosting services beyond compare. But that doesn’t mean we are ever complacent. We are happy to receive positive feedback, of course, but we are also ready to listen to suggestions as to how we can improve.

Please take a few minutes to read what people are saying about Hetzner South Africa and see just why our customers rate our web hosting services, the best in South Africa.

Should you wish to give us some feedback of your own, please email us your feedback – we always value your comments.

Recent customer feedback

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Compliment, from Alicia van den Brink
13 April 2012

"I just want to say, we moved over to you guys from another hosting company about 2 weeks ago and I cannot be happier. Your service is absolutely amazing. When I email you with a problem, you sort it out instantly! When I phone, I get friendly assistance and nobody that tells me 'sorry, you have to send an email' It's really refreshing to work with such professional people!
Keep up the good work! We are definitely referring all our clients to you. "

 

Thank you, from Eric Swart
3 April 2012

"Thank you very much. It has been a pleasure dealing with you and your company's very efficient service."

 

Compliment, from Sundeep Gohil
29 March 2012

"Our customer service experience of your organisation has be most satisfactory and demonstrative of the good nature of the people within your organisation."

 

Thank you, from Pierre Labuschagne
26 March 2012

"You are fantastic! What a great job! You will not know how much I appreciate what you have done! Thank you"

 

Compliment, from Michael-John Morris
23 March 2012

"Just thought you may want to know that I've been very impressed by the courteous, informative and very efficient service I have received from one of your staff members."

 

Page 1 of 81 pages      1 2 3 >  Last »

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Custom Hosting Solutions (CHS) vs. Managed Server Hosting

CHS

Managed Servers

Dedicated Account Manager & technical team to perform ongoing needs analysis and consulting.

Assistance via Hetzner’s Contact Centre and online Help Centre.

Offers solutions for custom settings and high availability.

Makes use of Hetzner’s standard hosting platform. No customisations are allowed.

URL, Operating System and Hardware monitoring to ensure optimal uptime.

Standard server monitoring.

Controlled Operating System and software patching with change management.

Automated Operating System and software patching.

Web application assistance provided as an optional service.

No assistance with web applications.

Not suitable for reseller hosting.

Suitable environment for reseller hosting.