Customer feedback

At Hetzner South Africa we strive to offer our customers web hosting services beyond compare. But that doesn’t mean we are ever complacent. We are happy to receive positive feedback, of course, but we are also ready to listen to suggestions as to how we can improve.

Please take a few minutes to read what people are saying about Hetzner South Africa and see just why our customers rate our web hosting services, the best in South Africa.

Should you wish to give us some feedback of your own, please email us your feedback – we always value your comments.

Recent customer feedback

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Compliment, from Hennau Wentzel
21 February 2012

"I must say that your service is brilliant, thank you."

 

Thank you, from Jens Schneider
16 February 2012

"Thank you for your rapid service once again. Much appreciated!"

 

Thank you, from Philip Cook
15 February 2012

"Thanks a mil, you guys rock!"

 

Compliment, from Rochelle Keating
13 February 2012

"As always your "willing and friendly" assistance is always much appreciated."

 

Compliment, from Stephan Greyvenstein
10 February 2012

"Hertzner is a no 1 company to work with. Im so blessed to be associated with you."

 

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  • 2012-05-24 18:00:00 SAST

    Routine Maintenance: Generator Johannesburg Data Centre 1

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    Routine Maintenance: Generator Johannesburg Data Centre 1

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Hetzner has upgraded its server hardware across the Managed & TruServ™ product range.

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Hetzner has upgraded its server hardware across the Managed & TruServ™ product range.

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Custom Hosting Solutions (CHS) vs. Managed Server Hosting

CHS

Managed Servers

Dedicated Account Manager & technical team to perform ongoing needs analysis and consulting.

Assistance via Hetzner’s Contact Centre and online Help Centre.

Offers solutions for custom settings and high availability.

Makes use of Hetzner’s standard hosting platform. No customisations are allowed.

URL, Operating System and Hardware monitoring to ensure optimal uptime.

Standard server monitoring.

Controlled Operating System and software patching with change management.

Automated Operating System and software patching.

Web application assistance provided as an optional service.

No assistance with web applications.

Not suitable for reseller hosting.

Suitable environment for reseller hosting.