Customer feedback

At Hetzner South Africa we strive to offer our customers web hosting services beyond compare. But that doesn’t mean we are ever complacent. We are happy to receive positive feedback, of course, but we are also ready to listen to suggestions as to how we can improve.

Please take a few minutes to read what people are saying about Hetzner South Africa and see just why our customers rate our web hosting services, the best in South Africa.

Should you wish to give us some feedback of your own, please email us your feedback – we always value your comments.

Recent customer feedback

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Thank you, from Lourens Nortje
9 February 2012

"Fantastic!
Thanks for the awesome service."

 

Thank you, from Kyle van Eck
9 February 2012

"Thanks so much once again and for your constant professionalism and swiftness in handling these matters it is very refreshing."

 

Compliment, from Pramod
8 February 2012

"Thank you for your prompt and efficient service. It is much appreciated, and it is also nice to have a service provider who treats its customers well. Despite offers of cheaper services from other providers, I'm still with Hetzner, and my loyalty continues as long as the service levels remain as excellent as they are.
Well done."

 

Thank you, from Nonhlanhla Ngeleza
6 February 2012

"Thank you so much for always being so helpful. I appreciate it."

 

Thank you, from Christo Erasmus
6 February 2012

"Thank you for the quick responses! Your service is great!"

 

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Custom Hosting Solutions (CHS) vs. Managed Server Hosting

CHS

Managed Servers

Dedicated Account Manager & technical team to perform ongoing needs analysis and consulting.

Assistance via Hetzner’s Contact Centre and online Help Centre.

Offers solutions for custom settings and high availability.

Makes use of Hetzner’s standard hosting platform. No customisations are allowed.

URL, Operating System and Hardware monitoring to ensure optimal uptime.

Standard server monitoring.

Controlled Operating System and software patching with change management.

Automated Operating System and software patching.

Web application assistance provided as an optional service.

No assistance with web applications.

Not suitable for reseller hosting.

Suitable environment for reseller hosting.