Customer feedback

At Hetzner South Africa we strive to offer our customers web hosting services beyond compare. But that doesn’t mean we are ever complacent. We are happy to receive positive feedback, of course, but we are also ready to listen to suggestions as to how we can improve.

Please take a few minutes to read what people are saying about Hetzner South Africa and see just why our customers rate our web hosting services, the best in South Africa.

Should you wish to give us some feedback of your own, please email us your feedback – we always value your comments.

Recent customer feedback

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Compliment, from Jibraan
9 January 2012

"I want to say that I am HIGHLY impressed with your responsiveness. "

 

Compliment, from Cean Herzfield
6 January 2012

"Your service is as always professional. I always highly recommend you to my clients."

 

Compliment, from Peter
21 December 2011

"What a pleasure dealing with Hetzner vs the previous company! We intend to use your services more extensively in the new year."

 

Compliment, from Marlize
18 December 2011

"I'm extremely impressed with the quick response from your support department, especially on a Sunday evening. Thanks a lot!"

 

Thank you, from Elmarie
15 December 2011

"You are an absolute STAR! Thank you, thank you, thank you! Excellent service as always!"

 

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  • 2012-02-05 20:00:00 SAST

    Planned Maintenance: Debian Upgrade www19.flk1.host-h.net, www45.jnb2.host-h.net, www94.jnb2.host-h.net

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  • 2012-02-05 20:00:00 SAST

    Planned Maintenance: Debian Upgrade www19.flk1.host-h.net, www45.jnb2.host-h.net, www94.jnb2.host-h.net

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We've increased traffic quotas across our product range while also reducing over-usage costs by over 70%

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We've increased traffic quotas across our product range while also reducing over-usage costs by over 70%

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Custom Hosting Solutions (CHS) vs. Managed Server Hosting

CHS

Managed Servers

Dedicated Account Manager & technical team to perform ongoing needs analysis and consulting.

Assistance via Hetzner’s Contact Centre and online Help Centre.

Offers solutions for custom settings and high availability.

Makes use of Hetzner’s standard hosting platform. No customisations are allowed.

URL, Operating System and Hardware monitoring to ensure optimal uptime.

Standard server monitoring.

Controlled Operating System and software patching with change management.

Automated Operating System and software patching.

Web application assistance provided as an optional service.

No assistance with web applications.

Not suitable for reseller hosting.

Suitable environment for reseller hosting.