At Hetzner South Africa we strive to offer our customers web hosting services beyond compare. But that doesn’t mean we are ever complacent. We are happy to receive positive feedback, of course, but we are also ready to listen to suggestions as to how we can improve.
Please take a few minutes to read what people are saying about Hetzner South Africa and see just why our customers rate our web hosting services, the best in South Africa.
Should you wish to give us some feedback of your own, please email us your feedback – we always value your comments.
Recent customer feedback
Thank you, from Christo Erasmus
6 February 2012
"Thank you for the quick responses! Your service is great!"
Thank you, from Peter Hall
3 February 2012
"Thank you all very much for your help.
It's not about what goes wrong it is about the sincerity and care that you folks took to solve the problem.
Hetzner rocks!"
Thank you, from Hein Schultz
2 February 2012
"Many thanks for your speedy reply. I knew it was worth coming to Hetzner for our website and domain needs. Thanks again, your support service is awesome!"
Compliment, from Thomene Dilley
30 January 2012
"You are officially ROCK STARS. Thank you! Thank you! Thank you!!!!!"
Compliment, from Peter Blum
30 January 2012
"Interaction with your company has been commendable!
Spoke to one of your master consultants and he sorted out our issue instantly."
Thank you, from Anonymous
28 January 2012
"Thanks for the awesome level of service you have given us over the past week."
Thank you, from Anthoney Katz
26 January 2012
"Thanks for the great service as always."
Thank you, from Sammy Malepa
26 January 2012
"Thank you very much for an excellent service experience."
Compliment, from Grant Pretorius
23 January 2012
"As usual "excellent" service from Hetzner Support team."
Thank you, from Jaco Cloete
18 January 2012
"Thank you for your super quick response! Excellent support from Hetzner staff as always."
Thank you, from Christian Carver
12 January 2012
"Thanks so much for your help and understanding. You guys exemplify what good service is about."
Compliment, from Khabodacious
10 January 2012
"I appreciate the lovely work you do and the clear communication channel you have with your clients! Highly professional and efficient!"
Compliment, from Marius Odendaal
9 January 2012
"I'm truly amazed and grateful in your team's professionalism with all our request."
Compliment, from Jibraan
9 January 2012
"I want to say that I am HIGHLY impressed with your responsiveness. "
Compliment, from Cean Herzfield
6 January 2012
"Your service is as always professional. I always highly recommend you to my clients."
Compliment, from Peter
21 December 2011
"What a pleasure dealing with Hetzner vs the previous company! We intend to use your services more extensively in the new year."
Compliment, from Marlize
18 December 2011
"I'm extremely impressed with the quick response from your support department, especially on a Sunday evening. Thanks a lot!"
Thank you, from Elmarie
15 December 2011
"You are an absolute STAR! Thank you, thank you, thank you! Excellent service as always!"
Thank you, from Andre Isaacs
12 December 2011
"Thank you for the good service you guys at Hetzner provide."
Thank you, from George Thom
8 December 2011
"I wish to thank you for your help in resolving my issues and commend you on the service you unselfishly rendered."
Thank you, from Paul Goddard
8 December 2011
"You guys rock. Thanks for the awesome service."
Compliment, from Nico Prinsloo
2 December 2011
"Jis, you guys are Good!"
Compliment, from Anonymous
1 December 2011
"No wonder I love Hetzner! Thank you for your time and effort in resolving my enquiry - I will definitely think twice before using another provider!"
Compliment, from Mohammed Sader
28 November 2011
"I just wanted to compliment you guys on the great customer service that I received from you.Fantastic customer service is something that definitely lacks in South Africa and you certainly do not fall into that category.I received really quick responses from from all of my emails and the person on the other side spoke really nicely.So here's a big THANKS."
Thank you, from Marga
28 November 2011
"Thank you for your excellent service!"
Compliment, from Bruce
27 November 2011
"I really appreciate this level of service."
Compliment, from Terry Mhungu
25 November 2011
"As usual, your efficiency makes the whole world work better!"
Compliment, from Jonathan Trenor
25 November 2011
"Thanks so much for the feedback. Your quick and helpful response is brilliant."
Thank you, from Craig
21 November 2011
"Thank you for the superb support!"
Compliment, from David Martin
19 November 2011
"I really appreciate your efforts and am delighted to be a Hetzner client."
Compliment, from David Martin
19 November 2011
"What a pleasure it is dealing with Hetzner and thank you for your prompt response."
Thank you, from Jacques Nortje
18 November 2011
"Thanks for taking the time to explain things to me. I sincerely appreciate it."
Thank you, from Penny Beckett
18 November 2011
"Thanks for your fantastic service & assistance."
Thank you, from Andreas Roussos
18 November 2011
"Thank you for your prompt and professional manner in which you helped me solve my problem."
Compliment, from Wendy de Jager
17 November 2011
"Wow, what incredible service!"
Compliment, from Braam Snyman
11 November 2011
"Thank you for the awesome support that Hetzner always provides! It is really a pleasure dealing with anybody at Hetzner. Everybody is always friendly and efficient! I will never dream of moving my hosting from Hetzner to anybody else even if they paid me!"
Thank you, from Doug Mitchell
10 November 2011
"Thanks for AAA service !!!"
Compliment, from Rory Sales
9 November 2011
"Fantastic response. I must say you support guys and girls at Hetzner are very very good. Your response times have been most impressive and the same with your knowledge of your products. You actually read the emails fully and answer all questions. You guys, I think, are the best support team I've worked with so far.
So well done to you all and thanks for the hard work and quality support. Keep it up guys."
Thank you, from Riaan
9 November 2011
"I can kiss you if I was in your Offices. MANY MANY Thanks for all the help."
Compliment, from Ivan
7 November 2011
"Dealing with Hetzner is allways such a pleasure!"
Compliment, from Rachel Robinson
3 November 2011
"You guys rock ... truly!
Best website hosting company in the country by a long shot."
Thank you, from Amy Bradfield
3 November 2011
"Thank you for being awesome!"
Thank you, from Riaan Pieters
2 November 2011
"Thank you for your prompt and efficient response and assistance last night. Please thank everyone that participated."
Compliment, from Desire Le Roux
31 October 2011
"Now that's what I call service! You're the best."
Thank you, from Wesley Lamb
31 October 2011
"A HUGE thank you for your great service and assistance."
Thank you, from Paul Goddard
27 October 2011
"Brilliant. Thanks very much for your great service and the support."
Compliment, from Andrew Gaunt
26 October 2011
"Once again the service we receive from Hetzner is impeccable, and I see us using you guys for years to come"
Compliment, from Steve Venter
25 October 2011
"I am very impressed with the service I've received. Hetzner has been a very pleasant surprise compared to the service I usually receive elsewhere.
"
Thank you, from Kelly Ledger
24 October 2011
"I just wanted to say a big thank you for reacting so quickly to my mail.
It's wonderful to get such fabulous service from a provider and I think you guys rock."
Thank you, from Mike Bishton
21 October 2011
"Thank you so much for your fantastic assistance!"
Compliment, from Amanda
19 October 2011
"You guys are just the greatest!"
Thank you, from Stephen Nicholenas
13 October 2011
"Thank you very much, not just for sorting this little thing out so quickly, but you guys at Hetzner Helpdesk are ALWAYS on the ball. Hetzner is our preferred host! Thanks thanks thanks!"
Thank you, from Christoph Scheidereiter
11 October 2011
"I thank you very much for the excellent service and the great assistance!"
Thank you, from Allen Rankin
10 October 2011
"Thanks for the excellent service and assisting us so promptly in this matter. Hetzner is truly the #1 provider out there."
Compliment, from Daniel Laubscher
3 October 2011
"I am grateful for your contribution. As always, people like yourself define the Hetzner brand - as an outstanding company."
Compliment, from Tania van den Berg
28 September 2011
"I wish I could tell you how my faith in Hetzner's level of service has always given me the confidence to proudly explain to my clients why we host all our websites with you and shall continue to do so for all future projects."
Compliment, from Anonomous
26 September 2011
"I would like to thank you personally for your very efficient help, fast responses and quality of service in the past. I have been a very satisfied customer with Hetzner and I would recommend your services to anyone."
Compliment, from Alex Gotte
22 September 2011
"Why can't EVERYONE be a efficient as you people!!! Hetzner is about the 8th hosting company I have used and finally I have found a company I can rely on."
Thank you, from Tinashe Chandauka
15 September 2011
"Thank you for having staff who care about their customers. It is not a common feature in all IT companies. I will continue to turn to Hetzner for my IT needs and encourage my colleagues and friends to do so."
Compliment, from Robin Forster
14 September 2011
"I am super impressed at your turn around time."
Thank you, from Mark Andrew
12 September 2011
"Once again thanks for excellent service as usual."
Thank you, from Rakesh
9 September 2011
"Thank you for the good and speedy service. It's not very common in todays world."
Compliment, from Adriaan Pienaar
1 September 2011
"In this country good service has become really scarce and it was a breeze to deal with somebody who one can see is definitely making an effort to render service of the highest quality. Be assured that we really appreciate this type of service."
Compliment, from Abri Greyling
31 August 2011
"My compliments on the speed and level of service from you. I will definitely recommend Hetzner to anyone."
Thank you, from Llewellyn Herbst & Elmarie Wepener
26 August 2011
"Thanks so much for your professional service. It is a joy to us to finally work with a company who is serious with there business."
Thank you, from Piero
25 August 2011
"Thank you getting it done so quickly. This is some awesome customer support."
Compliment, from Sam Durkin
24 August 2011
"You know - I really do love working with Hetzner - everything is done so quickly!"
Compliment, from Amina Bharoochi
19 August 2011
"Wow! I haven't found a company more service orientated than Hetzner. Its not just a pleasant surprise... Its a pleasant shock!"
Thank you, from Raymond Prince
18 August 2011
"Thank you for your very kind and exceptionally helpful service. This has been one of those weeks where I've been getting terrible service and it's great to see that there are still employees and companies which go the extra mile for their clients."
Thank you, from Francois Schwartz
13 August 2011
"Thank you once again for great service"
Thank you, from Joan Wells
11 August 2011
"I thank you for your prompt, efficient and professional service - I really appreciate this very much. I look forward to continued business with Hetzner."
Compliment, from Hayden Dunstan
10 August 2011
"You're a star, hence my reason for wanting to stay with Hetzner."
Compliment, from Adrian Lawson
7 August 2011
"Wonderful service Heztner - especially after hours as well!
Many thanks and I wish Heztner all the best for the future!"
Compliment, from Adele Coetzee
3 August 2011
"Hetzner's service is always AMAZING. I wish more South African companies were like you guys."
Compliment, from Johan Brink
29 July 2011
"It is because of you people like you that I have been hosting with Hetzner for more than 10 years! The knowledge and the short turnaround time for an issue is unbelievable."
Thank you, from Jarred Meyer
27 July 2011
"Thank you very much for all your help!
I have received exceptional service from you in this matter."
Thank you, from Brian Pheiffer
27 July 2011
"Thanks for the assistance. Another delivery of excellence from Hetzner!"
Thank you, from Richard de Sousa
25 July 2011
"Thank you for your excellent service, I must say your service rocks - I don't regret ever signing up with you guys"
Compliment, from Terence Peacock
22 July 2011
"I've always told people that Hetzner is the most responsive company I've ever dealt with. It's wonderful."
Thank you, from Carli Olivier
19 July 2011
"Thanks for the excellent service I have always received from you guys!"
Thank you, from Elanie Pelser
18 July 2011
"Thank you so much for the quick response and for helping us with the problem!
I really appreciate the excellent service!!"
Compliment, from Ronel
18 July 2011
"Your efficiency never ceases to amaze me - thanks for still giving incredible service."
Thank you, from Winston Langley
16 July 2011
"I must commend you for your excellent service and handling this query extremely professionally and in the shortest timeframe - again thank you!"
Compliment, from Margaret
15 July 2011
"You have been so helpful and efficient and a pleasure to work with."
Compliment, from M Siwisa
13 July 2011
"I must commend Hetzner on the service I have experienced dealing with you thus far. In a word - impeccable."
Thank you, from Gavin Young
12 July 2011
"Thanks for the help - Hetzner staff are the best!!"
Thank you, from Peter Hall
12 July 2011
"Brilliant, many many thanks, Hetzner rocks."
Thank you, from Clint
8 July 2011
"Thank you!!! You're amazing."
Thank you, from Terence Glen Da Silva
6 July 2011
"Many thanks for Excellent Customer Services."
Compliment, from Ryk Meiring
4 July 2011
"I am indebted to Hetzner for all of its assistance during the past few days."
Thank you, from Stephen Rothgiesser
29 June 2011
"Fantastic service, thanks very much!"
Thank you, from Nathan Botha
27 June 2011
"Thank you very much for your excellent service! It is such a pleasure to work with Hetzner."
Compliment, from Adriano Gottardo
21 June 2011
"I know now why I came to Hetzner in the first place. Thanks for your help."
Thank you, from Dustin Nesbitt
17 June 2011
"Thank you for your kind attention and much appreciated assistance.
As always Hetzner's Support team is fantastic."
Thank you, from Heather
9 June 2011
"How do we get "I <3 Hetzner" tshirts? We love you guys!
Thanks for all the great support and keep up the good work!"
Thank you, from Eileen van Zyl
6 June 2011
"Thank you so much to all you guys at Hetzner for your help. It is such a pleasure working with you."
Compliment, from Wouter
1 June 2011
"You guys are fantastic! THAT is why I have always been with Hetzner and always recommend you!"
Compliment, from Alex (Webstorm ISP)
31 May 2011
"You've got a great support team that don't mind going the extra mile."
Compliment, from Eljo Kuter
31 May 2011
"This is called excellent prompt service!!!!!"
Thank you, from Peter Cater
25 May 2011
"Thanks once more for your brilliant service - Hetzner is maybe not the cheapest hosting provider around, but I am sure no one beats you when it comes to service and reliability. I can sleep well at night knowing that my clients are being well looked after."
