Newsletter: May 2008

Customer Spotlight: Realmdigital

Realmdigital, an e-Business solutions company, has been with Hetzner since 1999. Its key area of expertise is building websites using their custom developed e-Business solution known as ‘Platform’. Platform is fully customisable allowing clients to manage all their web needs from one integrated solution. Platform also provides the technology to perform various online marketing activities such as managing competitions, polls and surveys as well as email and newsletter campaigns.


The Hetzner Connection

Realmdigital's partnership with Hetzner is characterised by trust and loyalty. “We have been with Hetzner from day one as hosting websites with them has proven to be very reliable. Where-ever possible we encourage our clients to transfer to Hetzner,” comments MD, Wesley Lynch. Realmdigital has grown into hosting dedicated servers with Hetzner in both South Africa and Germany. "Realmdigital finds that Hetzner's German servers are great for our European clients and we’re happy with the service Hetzner provides", adds Lynch.

Realmdigital continues to add new functionality to Platform with routine software upgrades, a service which is made more efficient through the hosting service and support they receive from Hetzner.


“Hetzner has provided us with excellent service which has allowed us to service our clients effectively.” – Wesley Lynch, MD (Realmdigital)

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Custom Hosting Solutions (CHS) vs. Managed Server Hosting

CHS

Managed Servers

Dedicated Account Manager & technical team to perform ongoing needs analysis and consulting.

Assistance via Hetzner’s Contact Centre and online Help Centre.

Offers solutions for custom settings and high availability.

Makes use of Hetzner’s standard hosting platform. No customisations are allowed.

URL, Operating System and Hardware monitoring to ensure optimal uptime.

Standard server monitoring.

Controlled Operating System and software patching with change management.

Automated Operating System and software patching.

Web application assistance provided as an optional service.

No assistance with web applications.

Not suitable for reseller hosting.

Suitable environment for reseller hosting.