Newsletter: June 2009

Webmail security upgrade

A recently reported security flaw with no suitable patch necessitated an upgrade to the latest version of Hetzner’s (3rd party) webmail software.

The latest version also boasts a dynamic web interface. Popular features include drag-and-drop ability, right-click menu options, an advanced search tool and integrated spell check. In addition a dedicated mobile access version has been implemented allowing for on-the-go access to your emails.

The mail server infrastructure was simultaneously centralised in each of our 3 geographic hosting locations, thereby reducing the overall management overhead.

Customer feedback has been overwhelmingly positive. We have nevertheless been aware of some teething issues following the implementation (e.g. browser compatibility) and encourage any customer with feedback to log a ticket with .(JavaScript must be enabled to view this email address). The previous system enjoyed great stability and we desire the same experience on this version for our customers.

To access your webmail account, simply browse to myaccount.hetzner.co.za and login with your email account details.

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  • 2012-05-23 15:45:00 SAST

    MySQL : Service Unavailable All Hetzner managed servers

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  • 2012-05-23 15:45:00 SAST

    MySQL : Service Unavailable All Hetzner managed servers

    Status: Attending More info »

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Custom Hosting Solutions (CHS) vs. Managed Server Hosting

CHS

Managed Servers

Dedicated Account Manager & technical team to perform ongoing needs analysis and consulting.

Assistance via Hetzner’s Contact Centre and online Help Centre.

Offers solutions for custom settings and high availability.

Makes use of Hetzner’s standard hosting platform. No customisations are allowed.

URL, Operating System and Hardware monitoring to ensure optimal uptime.

Standard server monitoring.

Controlled Operating System and software patching with change management.

Automated Operating System and software patching.

Web application assistance provided as an optional service.

No assistance with web applications.

Not suitable for reseller hosting.

Suitable environment for reseller hosting.