Hetzner unveils Custom Hosting Solutions

Article details

Posted on: 04th March 2010

Category: Products and Services

Hetzner's new Custom Hosting Solutions (CHS) assists customers that have requirements that go beyond our standard managed platfom

Hetzner’s new Custom Hosting Solutions (CHS) assists customers that have requirements that go beyond our standard managed platform. Created as an alternative to Managed Dedicated hosting, CHS offers tailor-made High Availability services coupled with a dedicated Account Manager and technical support team.


The service includes complete server management and server configuration flexibility as well as URL, Operating System and Hardware monitoring with 24x7x365 emergency access to the dedicated support team.


CHS is the ideal hosting solution for you if you require Hetzner to take complete accountability for your mission critical projects. With CHS we’re able to offer Load Balancing and Geographical Failover solutions that are designed to optimise online presence and functionality.


The CHS team will build and configure a hosting solution to meet the exact needs of your online project, making sure that it scales easily to fit your growth and complexity needs.


The CHS environment is built using Hetzner’s TruServ™ hardware platform coupled with the Linux Operating System. This hardware platform offers the flexibility, reliability and security needed to create any type of server environment perfectly suited to your growing, mission-critical online project(s).


We offer the following service to our CHS customers:


  • A dedicated Account Manager & technical team

  • Server configuration flexibility

  • Access to High Availability solutions

  • Fully resilient DNS infrastructure

  • Complete Server management & Server performance tuning

  • URL, Operating System and Hardware monitoring

  • Controlled Operating System and software patching with change management

  • Monthly account review

  • Instant 24x7x365 emergency response

  • 90 minute hardware replacement SLA

  • Complete accountability for infrastructure uptime



Visit our website for more information on Hetzner’s Custom Hosting Solutions. If you’d like to enquire whether this hosting solution is suitable for your online project, simply complete our online quotation form.



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We've increased traffic quotas across our product range while also reducing over-usage costs by over 70%

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Custom Hosting Solutions (CHS) vs. Managed Server Hosting

CHS

Managed Servers

Dedicated Account Manager & technical team to perform ongoing needs analysis and consulting.

Assistance via Hetzner’s Contact Centre and online Help Centre.

Offers solutions for custom settings and high availability.

Makes use of Hetzner’s standard hosting platform. No customisations are allowed.

URL, Operating System and Hardware monitoring to ensure optimal uptime.

Standard server monitoring.

Controlled Operating System and software patching with change management.

Automated Operating System and software patching.

Web application assistance provided as an optional service.

No assistance with web applications.

Not suitable for reseller hosting.

Suitable environment for reseller hosting.