Support and invoicing over December

Article details

Posted on: 05th December 2011

Category: General Announcements

As 2011 draws to a close we'd like to take this opportunity to thank you for your support and business during the past year. It remains our ongoing commitment to continue to deliver a hosting service

Contact Centre Operating Hours:

To ensure that you are well looked after over this festive season, Hetzner's office hours will remain unchanged (refer below).

• Technical Support via email and telephone: 24/7/365
• Admin and Billing Support: Week days from 8am - 5pm*

Customer Invoices:

You can expect to receive your January invoice on 19 December 2011. Please ensure that you make arrangements for your account to be settled timeously and that provision is made for any debit orders, which will be processed on 3 January 2012.

Should you have any queries regarding your Hetzner payment, please contact .(JavaScript must be enabled to view this email address) before 22 December 2011.

*All times are SAST (GMT +2)

We wish you a relaxing and peaceful festive season with family and friends.

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