Traffic billing correction and increased traffic quotas for dedicated servers

Article details

Posted on: 10th March 2011

Category: Products and Services

We are very pleased to announce that steady progress on our network upgrades is enabling an increase in traffic quotas for dedicated servers of 150% and up!

It was recently discovered that our traffic accounting system was losing on average 30% of data, resulting in Hetzner under-charging customers for traffic consumed.

The system was corrected during February 2011. Hetzner will not be recovering any non-billed traffic that was consumed before February 2011.

However, we are very pleased to announce that steady progress on our network upgrades is enabling an increase in traffic quotas for dedicated servers of 150% and up!

Updated Quotas:

  • Managed Dedi WAS 7.5GB NOW 20GB
  • TruServ™ WAS 7.5GB NOW 20GB
  • TruServ™ Plus WAS15GB NOW 50GB
  • TruServ™ Commerce WAS 30GB NOW 75GB

These quotas are effective for traffic generated from 15 February 2011 onwards.

We would like to take this opportunity to thank you for your ongoing support. We remain committed to transparent, sustainable business practices, providing you with a hosting service you can trust.


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