Web Hosting

Hetzner’s Web Hosting packages make it possible for customers to create an online presence for as little as R19 per month. Our Home packages offer a cost-effective entry point and can be upgraded at any time to one of our Business packages allowing you to increase your web space as needed. If you’re a reseller, our Volume Plan is for you.

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Web Hosting

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Our Home Web Hosting packages are ideal for hobbyists and small business owners looking to create an online presence. Included in these packages are email boxes and access to SiteBuilder, our easy to use website creator tool.

Product Overview	Micro	Micro Pro
Monthly Fee (Free instant setup)	R19*	R39*
Traffic in SA When your website is browsed, copies of web pages are served which generates traffic. While our traffic usage is generous, it is regulated. Please observe our "Acceptable Use Policy" referenced under Policies & Procedures. Traffic in SA	1.5 GB	3 GB
Traffic, DE (Germany) When your website is browsed, copies of web pages are served which generates traffic. While our traffic usage is generous, it is regulated. Please observe our "Acceptable Use Policy" referenced under Policies & Procedures. Traffic in DE	5 GB	10 GB
Disk Space Disk space is the allocated space for any file storage associated with your Hetzner hosting plan. Storage areas are made available for email, raw log files, account specific configuration files and your publicly accessible web files. Too many files have an adverse effect on server performance. Please read our Acceptable Use Policy for Hetzner's file limit. Disk Space	1 GB	2 GB
FTP Account Quota FTP (File Transfer Protocol) is the simplest way to transfer files to and from your Hetzner Web hosting account. Using FTP, you can also update (delete, rename, move, and copy) files on a server. Customers with a Standard account and higher can also create custom FTP accounts to allow multiple users access to specific areas of their website. A list of FTP programs and upload instructions are available on our Help Centre. FTP Account Quota	1	1
Mailboxes All hosting accounts come with multiple mailboxes so you can set up email addresses e.g. info@yourdomain.co.za. POP Mailboxes (SA & DE)	20	50
SiteBuilder Hetzner’s SiteBuilder is an online-based website publishing tool that allows you to easily create and manage your personal or business website. Find out more about SiteBuilder SiteBuilder ^new	Lite R19 per month \| Standard R59 per month
24/7 Technical Support Our Call Centre is available 24 hours a day, 7 days a week for Technical Support Telephone: 0861 0861 08 Email: support@hetzner.co.za. 24/7 Technical Support
No Fixed-term Contract
	Order Now	Order Now

General Web Features

RAID RAID ensures that, in the event of single hardware failure, no loss of data will be experienced. RAID 1
Backups (Incremental and full) We keep a backup of all your website files. Full backups are conducted weekly, while incremental backups are conducted on a daily basis. Backup files are kept for a maximum of two weeks. Please note, Hetzner does not guarantee backups. For more information please visit our Help Centre. Backups
Restore Backup The Restore Backup tool in konsoleH allows you to restore web files and databases from your recent backups. For more information, refer to our Help Centre. Restore Backups
konsoleH Control Panel konsoleH is our award-winning, proprietary control panel which gives you greater control and easy access to a wide range of tools and systems to manage your hosting services. konsoleH Control Panel
SiteBuilder Hetzner’s SiteBuilder is an online-based website publishing tool that allows you to easily create and manage your personal or business website. Find out more about SiteBuilder Hetzner SiteBuilder
Graphical Visitor Statistics Make use of our Graphical visitor statistics tool, AWStats, in konsoleH to interpret the raw traffic statistics in an easy to understand format. Graphical Visitor Statistics

Email

Mailboxes All hosting accounts come with multiple mailboxes so you can set up email addresses e.g. info@yourdomain.co.za. Email Accounts	20	50
Webmail During business travels, simply use your online web mailbox from a laptop, internet cafe or remote office to stay in touch. Webmail
Alias Forwarding Mail Forwarding is available, should you wish to forward an alias or copy the message destined for your mailbox to additional recipients by default. Alias Forwarding
Anti-virus Scanning All incoming email is scanned for potentially harmful viruses that will be removed or quarantined before it reaches you. You should still use anti-virus software on your PC to ensure that you are fully protected against malicious attacks. Anti-virus Scanning
Anti-spam Filter Hetzner’s Spam Filter is built around a set of spam rules carefully developed to provide protection from spam. All mails are evaluated against these spam rules and are assigned a "spam score." This score determines whether the message is classified as spam Anti-spam Filter
Mailbox Autoresponder Autoresponders are pre-written replies on the receipt of an email. They are commonly used to provide automated confirmation of receipts or 'out of office' messages. Mailbox Autoresponder
Spamhaus Zen Spamhaus Zen is a Blacklist licensed subscription service containing IP addresses that have a history of sending spam. Our mail server rejects all emails coming from these IP addresses. Spamhaus Zen is offered for free with every Hetzner mailbox. Spamhaus Zen
Mail Log A mail log is a record of all emails sent or received from your mailbox. While you cannot retrieve the actual mail from the mail logs, you are able to view the send or delivery status of mails sent from or to your mailbox. Mail Log
Fax-to-Mail service The fax-to-mail services allows you to recieved faxes directly into your inbox. Service Disclaimer (Clause 6) Fax-to-Mail Service
Windows Server 2012 Standard Ideal for low density or non-virtualized environments, the Windows Server 2012 Standard provides you with full Windows Server functionality with 2 virtual instances. Windows Server 2012 Datacenter Ideal for highly virtualized private and hybrid cloud environments, Windows Server 2012 Datacenter provides full Windows Server functionality with unlimited virtual instances. Serial Attached SCSI Drives (SAS) Serial Attached SCSI Drive (SAS) is a point-to-point serial protocol that moves data to and from computer storage devices such as hard drives. SAS enables multiple devices of different sizes and types to be connected simultaneously. Solid State Drives (SSD) Solid State Drive (SSD) is a data storage device using integrated circuit assemblies as memory to store data. SSD uses less power than normal drives and provides faster data access and increased reliability Shopping Cart Users can set up their own entry level online shop with various payment methods including PayPal®. The layout automatically fits to the chosen CM4all Sites website design. OpenTable Conveniently book a table while they are on the website – no extra call or email necessary. Embed External Content Embed external applications such as an Amazon aStore as well as content syndication or 3rd party business services. Map & Directions Website owners can display their business location on an interactive map using Microsoft Bing services. Additionally, they have the option to provide visitors with detailed driving directions. BookatOnce Customers of BookatOnce can easily integrate both the online hotel reservation service and an availability calendar into their website Ticker Users simply enter ticker text to highlight the latest news about their business or anything else. Twitter Using their individual widget code from twitter.com users have four different options to integrate tweets within their website. RSS Feeds Keeps websites updated automatically. Website owners simply subscribe to RSS feeds of their choice and add them to their own content. Separating Line A website element that graphically separates different contents from each other. Proposal Request Prospective customers can send businesses a detailed request without leaving the website. Reservation This form handles all reservation requests, no matter if it is a business lunch or a candle light dinner. Podcast Augments a website’s content by displaying podcasts from external providers. Office Hours A handy tool so website visitors are informed about the office hours at a glance. Photo Gallery Lets visitors see a set of photos at a glance. With a selection 5 different gallery styles e.g. Animated photos, Photo table, Slideshow, Photobook and traditional gallery. Meeting Request A specialised form to request a personal meeting. The visitor can also opt-in to receive further information about the business. News This widget provides visitors with a compact overview about the latest news and posts. Users conveniently create, manage, and delete entries directly within the widget’s configuration menu. Guestbook Provides visitors with the option to leave a comment. The widget includes an email notification service and management of guest entries. External Videos Enables the integration of external video content. By simply entering the embed code users can display content from any third party video provider on their own website. Facebook Users with a Facebook® account have the choice to enhance their website with the popular Like Button or to leverage data from the social network to display profiles, status updates, and many more. Counter Available in different styles this widget counts the hits on a website - visible or invisible. Event Calendar Website owners can easily publish upcoming events and configure the widget so that it updates automatically. Contact Form A general contact form so visitors can share their thoughts and feedback. Additional pages Users add and move pages with ease using drag & drop. Call-back Form A specialised form that gives visitors the opportunity to ask for a call-back. WYSIWYG Website Editor Text and image editing without any pop-ups. A dynamic office style toolbar provides multiple formatting options. Image widgets provide one-click resizing. SEO Settings Global title, keyword and description entry to enhance search engine ranking. Standard & Expert mode While standard mode ensures graphical consistency by predefined colour and font styles, expert mode offers a full range of customisation features including a colour picker supporting hex triplets for precise adaptation of all website elements. Mobile Site Publisher Create a mobile version of your website content within seconds. Mobile websites are fully accessible with any iOS or Android smartphone device. Media Archive Fully licensed high-quality images organised in industry categories to help you find the right match for your content.The Media Archive also includes the option to link to external image providers such as Fotolia. Page Navigation Manager The fly-out menu provides full control over the website structure. Add, edit, move and delete pages as well as manage page specific SEO options. File Manager Multimedia File Manager for uploading and managing resources such as photos, video, music files and documents. Drag & Drop Upload widgets and media to precise positions in your webspace using drag and drop. Favicon Editor Import your own image or create an individual favicon for your website. CSS Design Templates Unlimited access to templates created by professional graphic artists and screen designers. Clipboard Images and widgets can be stored on the clipboard to be moved or finished later. Advisor & Tool Tips An interactive help menu provides straightforward guidance on how to get started. Tooltips appear when the cursor hovers over editable areas. 3rd party Statistics Integration Convenient integration of Google Analytics and other external web statistic tools to track and understand visitors' behaviour and site usage. SVN/Git Client-side Software SVN and Git client-side software allows you to interact with your SVN or Git repositories directly from your Hetzner hosting server. For more information please visit our Help Centre. DNS administration The DNS Administration tool in konsoleH allows you to manipulate records of any domains on your portfolio. All aspects of the domain can be altered. The domain can even be disabled or removed completely. AWStats AWStats is an open source Web analytics reporting tool. With AWStats you can create web, ftp, mail and streaming server statistics reports. Domain Management Domain Management is made easy with the konsoleH control panel. You can change package types, manage the DNS, purchase SSH certificates and initiate a disk cleanup all within one interface. Windows Remote Desktop Services License Windows Remote Desktop Services License allows a user to access applications and data on a remote server over a network, using the Remote Desktop Protocol (RDP). Server 2008 R2 Enterprise Edition (64bit) Windows Server 2008 R2 Enterprise Edition is a Windows operating system designed to adapt and support the growth of your mission-critical applications such as databases, messaging systems, file and print services. High availability solutions such as Fail-over Clustering and the Server Core installation option ensures high levels of server up-time, while virtualisation technology including the Hyper-V, a flexible high-performance hypervisor, helps you to realise significant infrastructure and management cost savings. Debian Debian is a computer operating system composed of software packages released as free and open-source software. Cent OS CentOS is a free and open-source computer operating system based on the Linux Kernel. Web Server 2008 R2 (64bit) Web Server 2008 R2 is a Windows operating system designed to be used specifically for a single-purpose internet-facing web server. Integrated with the newly re-architected IIS 7.0, ASP.NET, and the Microsoft.NET Framework, Windows Web Server 2008 R2 enables any organisation to rapidly deploy web pages, websites, web applications, and web services. Ubuntu Ubuntu is a free and open-source computer operating system based on the Debian Linux Distribution. Server 2008 R2 Standard Edition (64bit) Windows Server 2008 R2 Standard is a Windows operating system designed to increase the reliability and flexibility of your server infrastructure. Enhanced Web capabilities and virtualisation technology are built-in, while security features help protect your data and network and provide you with a solid, highly dependable foundation for your business. Fedora Release Fedora is a free and open-source computer operating system based on the Linux Kernel. Domain Registration A domain name is a name used to locate and display a website. A domain name is an easy to remember name that refers to an IP address (such as 196.7.164.2) that computers use to determine what website to display. Depending on the TLD you choose to register (.co.za, .com, .de, etc) different costs apply. A new domain name can be registered through your konsoleH control panel. Sub-Domains A Sub-Domain is an alternative naming option for websites in that it shares name of an existing parent domain e.g. development.your-domain.co.za is a sub-domain of your-domain.co.za. A Sub-domain can either be setup as a separate hosting package (Micro - Master) or share the resources of the parent domain (Parked or Multiple domain). A Sub-domain does not get registered with a registrar, however normal package setup and hosting fees apply. Thawte Standard The Thawte Standard certificate is imposed on the SSL process and acts as an electronic passport, providing proof of identity for the full organisation. This certificate is issued by Thawte, a trusted certificate issuing authority. The Certification Authority (CA) verifies the authenticity of the information to be included in the certificate before it is issued. Thawte 123 SSL The Thawte 123 SSL certificate is imposed on the SSL process and acts as an electronic passport, providing proof of identity for domains. This certificate is issued by Thawte, a trusted certificate issuing authority. The Certification Authority (CA) verifies the authenticity of the information to be included in the certificate before it is issued. SSL Encryption The SSL Encryption certificate is imposed on the SSL process and acts as an electronic passport, providing proof of identity for domains. This certificate is issued by Verisign, a trusted certificate issuing authority. The Certification Authority (CA) verifies the authenticity of the information to be included in the certificate before it is issued. ZenCart Shopping Cart ZenCart is a slightly more advanced e-commerce tool with added features such as newsletter management, discounted coupons and gift certificates. WordPress Blog WordPress is the de-facto standard in blog software. WordPress is easy to set up and has a large community of users who provide support. Webmail During business travels, simply use your online web mailbox from a laptop, internet cafe or remote office to stay in touch. Wake-on-LAN Send a Wake-on-LAN signal from konsoleH to power up your server as if it has been shut down. For more information refer to our Help Centre. Traffic in SA When your website is browsed, copies of web pages are served which generates traffic. While our traffic usage is generous, it is regulated. Please observe our "Acceptable Use Policy" referenced under Policies & Procedures. Traffic Overusage After you have exceeded your allocated monthly traffic quota, you are then billed per Megabyte. Traffic, DE (Germany) When your website is browsed, copies of web pages are served which generates traffic. While our traffic usage is generous, it is regulated. Please observe our "Acceptable Use Policy" referenced under Policies & Procedures. Telnet / SSH Telnet is a user command for accessing your hosting account remotely, and allows more efficient and flexible manipulation of account files than FTP. SSH is similar to Telnet, but the connection to the remote host is encrypted. 24/7 Technical Support Our Call Centre is available 24 hours a day, 7 days a week for Technical Support Telephone: 0861 0861 08 Email: support@hetzner.co.za. SVN/Git Client-side Software SVN and Git client-side software allows you to interact with your SVN or Git repositories directly from your Hetzner hosting server. Note: Traffic generated by SVN or Git will not be allocated on a per domain level, but will be accounted for in total server traffic reports. For more information please visit our Help Centre. Server Side Includes Server Side Includes (SSI) provide basic scripting capability for your website. Your web site files must end in .shtml in order to correctly run the script. Spamhaus Zen Spamhaus Zen is a Blacklist licensed subscription service containing IP addresses that have a history of sending spam. Our mail server rejects all emails coming from these IP addresses. Spamhaus Zen is offered for free with every Hetzner mailbox. SiteBuilder Hetzner’s SiteBuilder is an online-based website publishing tool that allows you to easily create and manage your personal or business website. Find out more about SiteBuilder Simple Machine Forum Simple Machine Forum is an application that provides forum functionality for your website. Simple Machine is great for facilitating online communities or providing a support or information resource for your customers. Server Activation We work hard to activate our dedicated servers within an average of 8 business hours of our customers placing their order with us. It will take a little longer should customers request add-ons or non-standard items. Remote Management Module (RMM) The RMM allows you to setup, monitor and troubleshoot your server from virtually any location. Restore Backup The Restore Backup tool in konsoleH allows you to restore web files and databases from your recent backups. For more information, refer to our Help Centre. Rescue System If you are struggling to gain access into your server, having locked yourself out via an error in your firewall configuration or if you are having boot issues, the Rescue System in konsoleH will give you network access to your server’s Operating System allowing you to repair the issue. For more information refer to our Help Centre. Remote Control The Remote Control allows you to monitor and manage your server from any location as if you had direct access to it in the Data Centre. Use the Remote Control to reboot, shutdown or power-on your server even when it is powered-off. Remote Hands Customers will receive free assistance from one of our technicians for the first 15 minutes of their scheduled appointment. For assistance longer than 15 minutes, customers are charged R150 for every additional 15 minutes. Click here for more info. Recursive DNS Server Queries from your server are sent to the Recursive DNS Server. This DNS Server will answer the queries fully by querying other name servers as needed. The server will also cache DNS lookups and help protect against certain security issues. This makes for a faster and more reliable DNS service. Processor The processor controls the performance of the server. The faster the processor the more work the server can do in a period of time. RAM Like the Processor, RAM dictates the server's performance. If you intend to run applications and websites that demand high resources we suggest the more RAM the better. Power Supply Our servers have various levels of hardware redundancy. If server up-time is mission critical for your business, then more than one Power Supply is recommended. PHP PHP is a popular, powerful script language and interpreter that is freely available and an alternative to Microsoft's Active Server Page (ASP) technology. phpBB Forum phpBB Forum is an application that provides forum functionality for your website. phpBB is great for facilitating online communities or providing a support or information resource for your customers. Perl 5 Perl is a script programming language that is similar in syntax to the C language. Perl path: /usr/bin/perl. Parked Domains A Parked domain points to the same website content as its parent domain. For example, you can park ‘your-domain.co.za’ on ‘your-domain.com’. If someone browses to ‘your-domain.co.za’ in a web browser, it will display the same website that ‘your-domain.com’ does. osCommerce Shopping Cart osCommerce provides entry level e-commerce functionality for your website. Support for templates ensures that integrated osCommerce pages will match the look and feel of your website. Operating System All our managed dedicated servers run Debian Linux. We found this to be the most stable platform for a hosting environment. MySQL One of the fastest SQL (Structured Query Language) database servers currently on the market is the MySQL server. MySQL is a true multi-user, multi-threaded SQL database server. Full range of MIME types MIME (Multi-Purpose Internet Mail Extensions) allows an exchange of different data file types on the Internet e.g. audio, video, images and application programs. Multiple Domains Multiple domains are hosted on the sub-directory of a primary Business package. Each domain will have its own files. It includes the following: • One catch-all mailbox • Online Mail Administration tool • Online Web Mailbox These domains share the traffic and disk space quotas of its parent account. Mail Log A mail log is a record of all emails sent or received from your mailbox. While you cannot retrieve the actual mail from the mail logs, you are able to view the send or delivery status of mails sent from or to your mailbox. MediaWiki MediaWiki is a web-based wiki platform. A wiki is a web site that allows the public to edit the contents of a page without special access to the source code. Wikis are useful on community-driven sites where input from other people could be helpful to improve content. Mailboxes All hosting accounts come with multiple mailboxes so you can set up email addresses e.g. info@yourdomain.co.za. Linux Install Install a Linux Operating System on your server via VNC as if you were putting the Linux install CD into your server. Please note that only certain Linux distributions support the VNC based installation feature. For more information refer to our Help Centre. Ksplice Ksplice is an application that enables our technical team to apply important kernel security updates released by Linux without the need to reboot your server. konsoleH Control Panel konsoleH is our award-winning, proprietary control panel which gives you greater control and easy access to a wide range of tools and systems to manage your hosting services. Joomla! CMS Joomla! is an open source content management system which allows you to update your website within an existing code framework. Joomla! features include user management, polls, news feeds and template support. RAID RAID ensures that, in the event of single hardware failure, no loss of data will be experienced. Hardware Systems The physical components of a computer. Additional POP mailbox	R9 p/m	R9 p/m

Programming and Databases

PHP PHP is a popular, powerful script language and interpreter that is freely available and an alternative to Microsoft's Active Server Page (ASP) technology. PHP5
Full range of MIME types MIME (Multi-Purpose Internet Mail Extensions) allows an exchange of different data file types on the Internet e.g. audio, video, images and application programs. Full range of MIME types
CGI Email (Form handling code) CGI Email is a flexible, configurable script to enable the submission of a HTML form result by email. CGI Email (form handling code)
MySQL Databases Dynamic websites often use databases to save information such as user profiles and blog entries. Hetzner currently offers only the MySQL database. MySQL Databases
Perl 5 Perl is a script programming language that is similar in syntax to the C language. Perl path: /usr/bin/perl. Perl5
C, C++ C is a structured, procedural programming language that has been widely used both for operating systems and applications and that has had a wide following in the academic community. Many versions of Unix-based operating systems are written in C. C, C++
Custom CGI CGI (common gateway interface) provides a way for data to be passed from the user's request to the application program and back to the user. Custom CGI
SVN/Git Client-side Software SVN and Git client-side software allows you to interact with your SVN or Git repositories directly from your Hetzner hosting server. For more information please visit our Help Centre. SVN/GIT Client-side Software
Telnet / SSH Telnet is a user command for accessing your hosting account remotely, and allows more efficient and flexible manipulation of account files than FTP. SSH is similar to Telnet, but the connection to the remote host is encrypted. Telnet / SSH
Server Side Includes Server Side Includes (SSI) provide basic scripting capability for your website. Your web site files must end in .shtml in order to correctly run the script. Server Side Includes
GCC GCC is the GNU Compiler Collection supporting C, C++ and other languages. GCC

Compatible Apps

Joomla! CMS Joomla! is an open source content management system which allows you to update your website within an existing code framework. Joomla! features include user management, polls, news feeds and template support. Joomla! CMS
Drupal CMS Drupal is an open source content management system that gives you a bit more control than Joomla!. Drupal CMS
osCommerce Shopping Cart osCommerce provides entry level e-commerce functionality for your website. Support for templates ensures that integrated osCommerce pages will match the look and feel of your website. osCommerce Shopping Cart
ZenCart Shopping Cart ZenCart is a slightly more advanced e-commerce tool with added features such as newsletter management, discounted coupons and gift certificates. ZenCart Shopping Cart
phpBB Forum phpBB Forum is an application that provides forum functionality for your website. phpBB is great for facilitating online communities or providing a support or information resource for your customers. phpBB Forum
Simple Machine Forum Simple Machine Forum is an application that provides forum functionality for your website. Simple Machine is great for facilitating online communities or providing a support or information resource for your customers. Simple Machines Forum
WordPress Blog WordPress is the de-facto standard in blog software. WordPress is easy to set up and has a large community of users who provide support. WordPress Blog
Coppermine Photo Gallery Coppermine is an online photo gallery that allows you to upload and resize images to your website. Coppermine supports thumbnails and has built-in user management if you want to keep your gallery private. Coppermine Photo Gallery
MediaWiki MediaWiki is a web-based wiki platform. A wiki is a web site that allows the public to edit the contents of a page without special access to the source code. Wikis are useful on community-driven sites where input from other people could be helpful to improve content. MediaWiki

Domains

Domain Registration A domain name is a name used to locate and display a website. A domain name is an easy to remember name that refers to an IP address (such as 196.7.164.2) that computers use to determine what website to display. Depending on the TLD you choose to register (.co.za, .com, .de, etc) different costs apply. A new domain name can be registered through your konsoleH control panel. Domain Registration
Sub-Domains A Sub-Domain is an alternative naming option for websites in that it shares name of an existing parent domain e.g. development.your-domain.co.za is a sub-domain of your-domain.co.za. A Sub-domain can either be setup as a separate hosting package (Micro - Master) or share the resources of the parent domain (Parked or Multiple domain). A Sub-domain does not get registered with a registrar, however normal package setup and hosting fees apply. Sub-Domains
Parked Domains A Parked domain points to the same website content as its parent domain. For example, you can park ‘your-domain.co.za’ on ‘your-domain.com’. If someone browses to ‘your-domain.co.za’ in a web browser, it will display the same website that ‘your-domain.com’ does. Parked Domains
Multiple Domains Multiple domains are hosted on the sub-directory of a primary Business package. Each domain will have its own files. It includes the following: • One catch-all mailbox • Online Mail Administration tool • Online Web Mailbox These domains share the traffic and disk space quotas of its parent account. Multiple Domains
See our domain names page for more information on pricing and domain administration

Over-usage Charges

Traffic Overusage After you have exceeded your allocated monthly traffic quota, you are then billed per Megabyte. Traffic Over-usage	R15 per GB (SA) R1.50 per GB (DE)
Disk Space Over-usage After you have exceeded your allocated disk space quota, you are billed per 10 Megabyte block of disk space. Disk Space Over-usage	R5.00 per 10MB (SA and DE)

*Payment intervals only available on quarterly, bi-annual or annual basis.

With a comprehensive development environment under Linux, increased disk space and 100 or more email boxes, our Business Web Hosting packages are perfect for the growing business.

Product Overview	Basic	Standard	Advanced	Master
Monthly Fee (Free instant setup)	R99	R149	R279	R439
Traffic in SA When your website is browsed, copies of web pages are served which generates traffic. While our traffic usage is generous, it is regulated. Please observe our "Acceptable Use Policy" referenced under Policies & Procedures. Traffic in SA	20 GB	30 GB	50 GB	100 GB
Traffic, DE (Germany) When your website is browsed, copies of web pages are served which generates traffic. While our traffic usage is generous, it is regulated. Please observe our "Acceptable Use Policy" referenced under Policies & Procedures. Traffic in DE	Unlimited	Unlimited	Unlimited	Unlimited
Disk Space Disk space is the allocated space for any file storage associated with your Hetzner hosting plan. Storage areas are made available for email, raw log files, account specific configuration files and your publicly accessible web files. Too many files have an adverse effect on server performance. Please read our Acceptable Use Policy for Hetzner's file limit. Disk Space	5 GB	10 GB	15 GB	20 GB
FTP Account Quota FTP (File Transfer Protocol) is the simplest way to transfer files to and from your Hetzner Web hosting account. Using FTP, you can also update (delete, rename, move, and copy) files on a server. Customers with a Standard account and higher can also create custom FTP accounts to allow multiple users access to specific areas of their website. A list of FTP programs and upload instructions are available on our Help Centre. FTP Account Quota	1	3	7	15
Mailboxes All hosting accounts come with multiple mailboxes so you can set up email addresses e.g. info@yourdomain.co.za. POP Mailboxes (SA & DE)	100	250	500	1000
SiteBuilder Hetzner’s SiteBuilder is an online-based website publishing tool that allows you to easily create and manage your personal or business website. Find out more about SiteBuilder SiteBuilder ^new	Lite R19 per month \| Standard R59 per month
MySQL Databases Dynamic websites often use databases to save information such as user profiles and blog entries. Hetzner currently offers only the MySQL database. MySQL Databases	5	10	20	40
24/7 Technical Support Our Call Centre is available 24 hours a day, 7 days a week for Technical Support Telephone: 0861 0861 08 Email: support@hetzner.co.za. 24/7 Technical Support
No Fixed-term Contract
	Order Now	Order Now	Order Now	Order Now

General Web Features

RAID RAID ensures that, in the event of single hardware failure, no loss of data will be experienced. RAID 1
Backups (Incremental and full) We keep a backup of all your website files. Full backups are conducted weekly, while incremental backups are conducted on a daily basis. Backup files are kept for a maximum of two weeks. Please note, Hetzner does not guarantee backups. For more information please visit our Help Centre. Backups
Restore Backup The Restore Backup tool in konsoleH allows you to restore web files and databases from your recent backups. For more information, refer to our Help Centre. Restore Backups
konsoleH Control Panel konsoleH is our award-winning, proprietary control panel which gives you greater control and easy access to a wide range of tools and systems to manage your hosting services. konsoleH Control Panel
SiteBuilder Hetzner’s SiteBuilder is an online-based website publishing tool that allows you to easily create and manage your personal or business website. Find out more about SiteBuilder Hetzner SiteBuilder
Graphical Visitor Statistics Make use of our Graphical visitor statistics tool, AWStats, in konsoleH to interpret the raw traffic statistics in an easy to understand format. Graphical Visitor Statistics

Email

Mailboxes All hosting accounts come with multiple mailboxes so you can set up email addresses e.g. info@yourdomain.co.za. POP Mailboxes (SA & DE)	100	250	500	1000
Webmail During business travels, simply use your online web mailbox from a laptop, internet cafe or remote office to stay in touch. Webmail
Alias Forwarding Mail Forwarding is available, should you wish to forward an alias or copy the message destined for your mailbox to additional recipients by default. Alias Forwarding
Anti-virus Scanning All incoming email is scanned for potentially harmful viruses that will be removed or quarantined before it reaches you. You should still use anti-virus software on your PC to ensure that you are fully protected against malicious attacks. Anti-virus Scanning
Anti-spam Filter Hetzner’s Spam Filter is built around a set of spam rules carefully developed to provide protection from spam. All mails are evaluated against these spam rules and are assigned a "spam score." This score determines whether the message is classified as spam Anti-spam Filter
Mailbox Autoresponder Autoresponders are pre-written replies on the receipt of an email. They are commonly used to provide automated confirmation of receipts or 'out of office' messages. Mailbox Autoresponder
Spamhaus Zen Spamhaus Zen is a Blacklist licensed subscription service containing IP addresses that have a history of sending spam. Our mail server rejects all emails coming from these IP addresses. Spamhaus Zen is offered for free with every Hetzner mailbox. Spamhaus Zen
Mail Log A mail log is a record of all emails sent or received from your mailbox. While you cannot retrieve the actual mail from the mail logs, you are able to view the send or delivery status of mails sent from or to your mailbox. Mail Log
Fax-to-Mail service The fax-to-mail services allows you to recieved faxes directly into your inbox. Service Disclaimer (Clause 6) Fax-to-Mail Service
Additional POP mailbox	R9 p/m	R9 p/m	R9 p/m	R9 p/m

Programming and Databases

PHP PHP is a popular, powerful script language and interpreter that is freely available and an alternative to Microsoft's Active Server Page (ASP) technology. PHP5
Full range of MIME types MIME (Multi-Purpose Internet Mail Extensions) allows an exchange of different data file types on the Internet e.g. audio, video, images and application programs. Full range of MIME types
CGI Email (Form handling code) CGI Email is a flexible, configurable script to enable the submission of a HTML form result by email. CGI Email (form handling code)
MySQL Databases Dynamic websites often use databases to save information such as user profiles and blog entries. Hetzner currently offers only the MySQL database. MySQL Databases	5	10	20	40
Perl 5 Perl is a script programming language that is similar in syntax to the C language. Perl path: /usr/bin/perl. Perl5
C, C++ C is a structured, procedural programming language that has been widely used both for operating systems and applications and that has had a wide following in the academic community. Many versions of Unix-based operating systems are written in C. C, C++
Custom CGI CGI (common gateway interface) provides a way for data to be passed from the user's request to the application program and back to the user. Custom CGI
SVN/Git Client-side Software SVN and Git client-side software allows you to interact with your SVN or Git repositories directly from your Hetzner hosting server. For more information please visit our Help Centre. SVN/GIT Client-side Software
Telnet / SSH Telnet is a user command for accessing your hosting account remotely, and allows more efficient and flexible manipulation of account files than FTP. SSH is similar to Telnet, but the connection to the remote host is encrypted. Telnet / SSH
Server Side Includes Server Side Includes (SSI) provide basic scripting capability for your website. Your web site files must end in .shtml in order to correctly run the script. Server Side Includes
GCC GCC is the GNU Compiler Collection supporting C, C++ and other languages. GCC

Compatible Apps

Joomla! CMS Joomla! is an open source content management system which allows you to update your website within an existing code framework. Joomla! features include user management, polls, news feeds and template support. Joomla! CMS
Drupal CMS Drupal is an open source content management system that gives you a bit more control than Joomla!. Drupal CMS
osCommerce Shopping Cart osCommerce provides entry level e-commerce functionality for your website. Support for templates ensures that integrated osCommerce pages will match the look and feel of your website. osCommerce Shopping Cart
ZenCart Shopping Cart ZenCart is a slightly more advanced e-commerce tool with added features such as newsletter management, discounted coupons and gift certificates. ZenCart Shopping Cart
phpBB Forum phpBB Forum is an application that provides forum functionality for your website. phpBB is great for facilitating online communities or providing a support or information resource for your customers. phpBB Forum
Simple Machine Forum Simple Machine Forum is an application that provides forum functionality for your website. Simple Machine is great for facilitating online communities or providing a support or information resource for your customers. Simple Machines Forum
WordPress Blog WordPress is the de-facto standard in blog software. WordPress is easy to set up and has a large community of users who provide support. WordPress Blog
Coppermine Photo Gallery Coppermine is an online photo gallery that allows you to upload and resize images to your website. Coppermine supports thumbnails and has built-in user management if you want to keep your gallery private. Coppermine Photo Gallery
MediaWiki MediaWiki is a web-based wiki platform. A wiki is a web site that allows the public to edit the contents of a page without special access to the source code. Wikis are useful on community-driven sites where input from other people could be helpful to improve content. MediaWiki

Domains

Domain Registration A domain name is a name used to locate and display a website. A domain name is an easy to remember name that refers to an IP address (such as 196.7.164.2) that computers use to determine what website to display. Depending on the TLD you choose to register (.co.za, .com, .de, etc) different costs apply. A new domain name can be registered through your konsoleH control panel. Domain Registration
Sub-Domains A Sub-Domain is an alternative naming option for websites in that it shares name of an existing parent domain e.g. development.your-domain.co.za is a sub-domain of your-domain.co.za. A Sub-domain can either be setup as a separate hosting package (Micro - Master) or share the resources of the parent domain (Parked or Multiple domain). A Sub-domain does not get registered with a registrar, however normal package setup and hosting fees apply. Sub-Domains
Parked Domains A Parked domain points to the same website content as its parent domain. For example, you can park ‘your-domain.co.za’ on ‘your-domain.com’. If someone browses to ‘your-domain.co.za’ in a web browser, it will display the same website that ‘your-domain.com’ does. Parked Domains
Multiple Domains Multiple domains are hosted on the sub-directory of a primary Business package. Each domain will have its own files. It includes the following: • One catch-all mailbox • Online Mail Administration tool • Online Web Mailbox These domains share the traffic and disk space quotas of its parent account. Multiple Domains	10	25	50	75
See our domain names page for more information on pricing and domain administration

Encryption Certificates

SSL Encryption The SSL Encryption certificate is imposed on the SSL process and acts as an electronic passport, providing proof of identity for domains. This certificate is issued by Verisign, a trusted certificate issuing authority. The Certification Authority (CA) verifies the authenticity of the information to be included in the certificate before it is issued. SSL Encryption	R149 (setup fee)
Thawte 123 SSL The Thawte 123 SSL certificate is imposed on the SSL process and acts as an electronic passport, providing proof of identity for domains. This certificate is issued by Thawte, a trusted certificate issuing authority. The Certification Authority (CA) verifies the authenticity of the information to be included in the certificate before it is issued. Thawte 123 SSL	R619 per annum
Thawte Standard The Thawte Standard certificate is imposed on the SSL process and acts as an electronic passport, providing proof of identity for the full organisation. This certificate is issued by Thawte, a trusted certificate issuing authority. The Certification Authority (CA) verifies the authenticity of the information to be included in the certificate before it is issued. Thawte Standard	R1 550 setup; R1 240 per annum These prices may fluctuate periodically in line with the dollar exchange rate

Over-usage Charges

Traffic Overusage After you have exceeded your allocated monthly traffic quota, you are then billed per Megabyte. Traffic Over-usage	R15 per GB (SA)
Disk Space Over-usage After you have exceeded your allocated disk space quota, you are billed per 10 Megabyte block of disk space. Disk Space Over-usage	R5.00 per 10MB (SA and DE)

If you have a significant amount of domains and are looking for a cost-effective way to grow your business, the Volume Plan offers you unlimited Home & Business packages all under one plan for a single monthly payment. With generous disk space & traffic quotas, you can host as many sites as you need at no extra cost.

Product Overview	Volume Plan
Monthly Fee (No setup fee required)	R595
Web Hosting Packages	Unlimited
Traffic in SA When your website is browsed, copies of web pages are served which generates traffic. While our traffic usage is generous, it is regulated. Please observe our "Acceptable Use Policy" referenced under Policies & Procedures. Traffic in SA	60 GB
Traffic, DE (Germany) When your website is browsed, copies of web pages are served which generates traffic. While our traffic usage is generous, it is regulated. Please observe our "Acceptable Use Policy" referenced under Policies & Procedures. Traffic in DE	1400 GB
Disk Space Disk space is the allocated space for any file storage associated with your Hetzner hosting plan. Storage areas are made available for email, raw log files, account specific configuration files and your publicly accessible web files. Too many files have an adverse effect on server performance. Please read our Acceptable Use Policy for Hetzner's file limit. Disk Space	50 GB
FTP Account Quota FTP (File Transfer Protocol) is the simplest way to transfer files to and from your Hetzner Web hosting account. Using FTP, you can also update (delete, rename, move, and copy) files on a server. Customers with a Standard account and higher can also create custom FTP accounts to allow multiple users access to specific areas of their website. A list of FTP programs and upload instructions are available on our Help Centre. FTP Account Quota	Available per individual Web Hosting package (See Home and Business)
Mailboxes All hosting accounts come with multiple mailboxes so you can set up email addresses e.g. info@yourdomain.co.za. POP Mailboxes (SA & DE)	Available per individual Web Hosting package (See Home and Business)
SiteBuilder Hetzner’s SiteBuilder is an online-based website publishing tool that allows you to easily create and manage your personal or business website. Find out more about SiteBuilder SiteBuilder ^new	Lite R19 per month \| Standard R59 per month
MySQL Databases Dynamic websites often use databases to save information such as user profiles and blog entries. Hetzner currently offers only the MySQL database. MySQL Databases	Available per individual Web Hosting package (See Home and Business)
24/7 Technical Support Our Call Centre is available 24 hours a day, 7 days a week for Technical Support Telephone: 0861 0861 08 Email: support@hetzner.co.za. 24/7 Technical Support
No Fixed-term Contract
	Order Now

General Web Features

RAID RAID ensures that, in the event of single hardware failure, no loss of data will be experienced. RAID 1
Backups (Incremental and full) We keep a backup of all your website files. Full backups are conducted weekly, while incremental backups are conducted on a daily basis. Backup files are kept for a maximum of two weeks. Please note, Hetzner does not guarantee backups. For more information please visit our Help Centre. Backups
Restore Backup The Restore Backup tool in konsoleH allows you to restore web files and databases from your recent backups. For more information, refer to our Help Centre. Restore Backups
konsoleH Control Panel konsoleH is our award-winning, proprietary control panel which gives you greater control and easy access to a wide range of tools and systems to manage your hosting services. konsoleH Control Panel
SiteBuilder Hetzner’s SiteBuilder is an online-based website publishing tool that allows you to easily create and manage your personal or business website. Find out more about SiteBuilder Hetzner SiteBuilder
Graphical Visitor Statistics Make use of our Graphical visitor statistics tool, AWStats, in konsoleH to interpret the raw traffic statistics in an easy to understand format. Graphical Visitor Statistics

Email

Mailboxes All hosting accounts come with multiple mailboxes so you can set up email addresses e.g. info@yourdomain.co.za. POP Mailboxes (SA & DE)	Available per individual Web Hosting package (See Home and Business)
Webmail During business travels, simply use your online web mailbox from a laptop, internet cafe or remote office to stay in touch. Webmail
Alias Forwarding Mail Forwarding is available, should you wish to forward an alias or copy the message destined for your mailbox to additional recipients by default. Alias Forwarding
Anti-virus Scanning All incoming email is scanned for potentially harmful viruses that will be removed or quarantined before it reaches you. You should still use anti-virus software on your PC to ensure that you are fully protected against malicious attacks. Anti-virus Scanning
Anti-spam Filter Hetzner’s Spam Filter is built around a set of spam rules carefully developed to provide protection from spam. All mails are evaluated against these spam rules and are assigned a "spam score." This score determines whether the message is classified as spam Anti-spam Filter
Mailbox Autoresponder Autoresponders are pre-written replies on the receipt of an email. They are commonly used to provide automated confirmation of receipts or 'out of office' messages. Mailbox Autoresponder
Spamhaus Zen Spamhaus Zen is a Blacklist licensed subscription service containing IP addresses that have a history of sending spam. Our mail server rejects all emails coming from these IP addresses. Spamhaus Zen is offered for free with every Hetzner mailbox. Spamhaus Zen
Mail Log A mail log is a record of all emails sent or received from your mailbox. While you cannot retrieve the actual mail from the mail logs, you are able to view the send or delivery status of mails sent from or to your mailbox. Mail Log
Fax-to-Mail service The fax-to-mail services allows you to recieved faxes directly into your inbox. Service Disclaimer (Clause 6) Fax-to-Mail Service

Programming and Databases

PHP PHP is a popular, powerful script language and interpreter that is freely available and an alternative to Microsoft's Active Server Page (ASP) technology. PHP5
Full range of MIME types MIME (Multi-Purpose Internet Mail Extensions) allows an exchange of different data file types on the Internet e.g. audio, video, images and application programs. Full range of MIME types
CGI Email (Form handling code) CGI Email is a flexible, configurable script to enable the submission of a HTML form result by email. CGI Email (form handling code)
MySQL Databases Dynamic websites often use databases to save information such as user profiles and blog entries. Hetzner currently offers only the MySQL database. MySQL Databases	Available per individual Web Hosting package (See Home and Business)
Perl 5 Perl is a script programming language that is similar in syntax to the C language. Perl path: /usr/bin/perl. Perl5	Available per individual Web Hosting package (See Home and Business)
C, C++ C is a structured, procedural programming language that has been widely used both for operating systems and applications and that has had a wide following in the academic community. Many versions of Unix-based operating systems are written in C. C, C++	Available per individual Web Hosting package (See Home and Business)
Custom CGI CGI (common gateway interface) provides a way for data to be passed from the user's request to the application program and back to the user. Custom CGI	Available per individual Web Hosting package (See Home and Business)
SVN/Git Client-side Software SVN and Git client-side software allows you to interact with your SVN or Git repositories directly from your Hetzner hosting server. For more information please visit our Help Centre. SVN/GIT Client-side Software	Available per individual Web Hosting package (See Home and Business)
Telnet / SSH Telnet is a user command for accessing your hosting account remotely, and allows more efficient and flexible manipulation of account files than FTP. SSH is similar to Telnet, but the connection to the remote host is encrypted. Telnet / SSH	Available per individual Web Hosting package (See Home and Business)
Server Side Includes Server Side Includes (SSI) provide basic scripting capability for your website. Your web site files must end in .shtml in order to correctly run the script. Server Side Includes	Available per individual Web Hosting package (See Home and Business)
GCC GCC is the GNU Compiler Collection supporting C, C++ and other languages. GCC	Available per individual Web Hosting package (See Home and Business)

Compatible Apps

Joomla! CMS Joomla! is an open source content management system which allows you to update your website within an existing code framework. Joomla! features include user management, polls, news feeds and template support. Joomla! CMS	Available per individual Web Hosting package (See Home and Business)
Drupal CMS Drupal is an open source content management system that gives you a bit more control than Joomla!. Drupal CMS	Available per individual Web Hosting package (See Home and Business)
osCommerce Shopping Cart osCommerce provides entry level e-commerce functionality for your website. Support for templates ensures that integrated osCommerce pages will match the look and feel of your website. osCommerce Shopping Cart	Available per individual Web Hosting package (See Home and Business)
ZenCart Shopping Cart ZenCart is a slightly more advanced e-commerce tool with added features such as newsletter management, discounted coupons and gift certificates. ZenCart Shopping Cart	Available per individual Web Hosting package (See Home and Business)
phpBB Forum phpBB Forum is an application that provides forum functionality for your website. phpBB is great for facilitating online communities or providing a support or information resource for your customers. phpBB Forum	Available per individual Web Hosting package (See Home and Business)
Simple Machine Forum Simple Machine Forum is an application that provides forum functionality for your website. Simple Machine is great for facilitating online communities or providing a support or information resource for your customers. Simple Machines Forum	Available per individual Web Hosting package (See Home and Business)
WordPress Blog WordPress is the de-facto standard in blog software. WordPress is easy to set up and has a large community of users who provide support. WordPress Blog	Available per individual Web Hosting package (See Home and Business)
Coppermine Photo Gallery Coppermine is an online photo gallery that allows you to upload and resize images to your website. Coppermine supports thumbnails and has built-in user management if you want to keep your gallery private. Coppermine Photo Gallery	Available per individual Web Hosting package (See Home and Business)
MediaWiki MediaWiki is a web-based wiki platform. A wiki is a web site that allows the public to edit the contents of a page without special access to the source code. Wikis are useful on community-driven sites where input from other people could be helpful to improve content. MediaWiki	Available per individual Web Hosting package (See Home and Business)

Domains

Domain Registration A domain name is a name used to locate and display a website. A domain name is an easy to remember name that refers to an IP address (such as 196.7.164.2) that computers use to determine what website to display. Depending on the TLD you choose to register (.co.za, .com, .de, etc) different costs apply. A new domain name can be registered through your konsoleH control panel. Domain Registration
Sub-Domains A Sub-Domain is an alternative naming option for websites in that it shares name of an existing parent domain e.g. development.your-domain.co.za is a sub-domain of your-domain.co.za. A Sub-domain can either be setup as a separate hosting package (Micro - Master) or share the resources of the parent domain (Parked or Multiple domain). A Sub-domain does not get registered with a registrar, however normal package setup and hosting fees apply. Sub-Domains
Parked Domains A Parked domain points to the same website content as its parent domain. For example, you can park ‘your-domain.co.za’ on ‘your-domain.com’. If someone browses to ‘your-domain.co.za’ in a web browser, it will display the same website that ‘your-domain.com’ does. Parked Domains
Multiple Domains Multiple domains are hosted on the sub-directory of a primary Business package. Each domain will have its own files. It includes the following: • One catch-all mailbox • Online Mail Administration tool • Online Web Mailbox These domains share the traffic and disk space quotas of its parent account. Multiple Domains	Available per individual Web Hosting package (See Home and Business)
See our domain names page for more information on pricing and domain administration

Encryption Certificates

SSL Encryption The SSL Encryption certificate is imposed on the SSL process and acts as an electronic passport, providing proof of identity for domains. This certificate is issued by Verisign, a trusted certificate issuing authority. The Certification Authority (CA) verifies the authenticity of the information to be included in the certificate before it is issued. SSL Encryption	R149 (setup fee)
Thawte 123 SSL The Thawte 123 SSL certificate is imposed on the SSL process and acts as an electronic passport, providing proof of identity for domains. This certificate is issued by Thawte, a trusted certificate issuing authority. The Certification Authority (CA) verifies the authenticity of the information to be included in the certificate before it is issued. Thawte 123 SSL	R619 per annum
Thawte Standard The Thawte Standard certificate is imposed on the SSL process and acts as an electronic passport, providing proof of identity for the full organisation. This certificate is issued by Thawte, a trusted certificate issuing authority. The Certification Authority (CA) verifies the authenticity of the information to be included in the certificate before it is issued. Thawte Standard	R1 550 setup; R1 240 per annum These prices may fluctuate periodically in line with the dollar exchange rate

Over-usage Charges

Traffic Overusage After you have exceeded your allocated monthly traffic quota, you are then billed per Megabyte. Traffic Over-usage	R10 per GB (SA) \| R1.50 per GB (DE)
Disk Space Over-usage After you have exceeded your allocated disk space quota, you are billed per 10 Megabyte block of disk space. Disk Space Over-usage	R5.00 per 10MB (SA and DE)

The removal of the Volume Plan via konsoleH is immediate. However, all Web Hosting packages included in your Volume Plan hold a 30 day termination period.

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Traffic in SA

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Disk Space

FTP Account Quota

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General Web Features

RAID

Backups (Incremental and full)

Restore Backup

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SiteBuilder

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Mailboxes

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Alias Forwarding

Anti-virus Scanning

Anti-spam Filter

Mailbox Autoresponder

Spamhaus Zen

Mail Log

Fax-to-Mail service

Windows Server 2012 Standard

Windows Server 2012 Datacenter

Serial Attached SCSI Drives (SAS)

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Shopping Cart

OpenTable

Embed External Content

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Guestbook

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Counter

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Contact Form

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Mobile Site Publisher

Media Archive

Page Navigation Manager

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Drag & Drop

Favicon Editor

CSS Design Templates

Clipboard

Advisor & Tool Tips

3rd party Statistics Integration

SVN/Git Client-side Software

DNS administration

TruServ^TM Server